Feature Access Code

[gwmyers]

How to add Feature Access Code

CM 8.1 G450 S8700

Example *83
ACD Agent Logout

 

[dagwoodsystems]

change feature-access-codes

Tim Alberstein

 

[AvayaTier3]

From CM SAT Command prompt:
Command: change feature-access-codes

change feature-access-codes                                     Page   5 of  10
                               FEATURE ACCESS CODE (FAC)
                                 Call Center Features
  AGENT WORK MODES
                           After Call Work Access Code: 130
                                    Assist Access Code: 131
                                   Auto-In Access Code: 132
                                  Aux Work Access Code: 133
                                     Login Access Code: 134
                                    Logout Access Code: 135
                                 Manual-in Access Code: 136

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[dagwoodsystems]

Hi Brett!

Tim Alberstein