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Feature 9*8

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curlycord

Programmer
Sep 22, 2002
14,167
3
38
Toronto, Canada
I have it as Feature 9*8 is supported on:
BCM 400 4.0
BCM 50
BCM 450

In the back of my head I thought that 9*8 did not work on a certain rls on the BCM50 and now I am told by a supplier that it does not work on one of 2 BCM 4.0's he has.

Is there an instance where it does not work on the above mentioned BCM's?

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Definitely does NOT work on R3.7


Verulam Telephone:
Communicating is our Pleasure!

Serving Eastern Ontario
 
But i played around i discovered 9*9 it display after on the phone ''Log Stamped#001'' where the log go ? and what it log ?

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin
 
Do you have a 3.7?

Check the page: - where BCMip = ip used by the BCM

look for a file that looks like: errMMDD0.txt where MMDD = current date

You'll see an entry like below:

KSU Product:Edge 3.7 CT2P Site:VERULAM
File:err09220.txt Page: 1 MTT:35. 0. 2. 37 Date:Sat Sep 22 01:01:02 2018

Log File Time Error Event Parameters
------------ -------- ----- ----------------
09201200.LOG 01:01:02 MTT Stamped#007

Verulam Telephone:
Communicating is our Pleasure!

Serving Eastern Ontario
 
no i have a 450R6 the link is not working.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin
 
The link for the Message Trace Tool logs only works in 3.7.

I believe that in R4.0 and up, you need to view the logs by downloading them in Element Manager.

Verulam Telephone:
Communicating is our Pleasure!

Serving Eastern Ontario
 
I think i found it, i downloaded the Log from element manager, it result a file .tar when i try to unzip it, there is a request for password and my nnadmin password do not work. I don't know any password else for my system, PlsChgMe! do not work also, nnsupport password of the day do not work either.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin
 
Curlycord, check if in element manager the box "Disable Telset Login" is not checked. Or else it disable this feature and the **config

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin
 
Try using 7-zip: last time i had the 4.0 up and running, it was able to read the zip files with no password...

Verulam Telephone:
Communicating is our Pleasure!

Serving Eastern Ontario
 
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