faxing to callpilot not working for one person

[wallst32]

I have a user who has a CallPilot fax-enabled voice line. It has been working fine for years. Starting this week, when you dial his number from a fax machine, it picks up and states an error messages, something along the lines of "cannot answer", and disconnects. My other fax-enabled users are not experiencing any problems.

Any ideas on where to troubleshoot?

TIA

 

[one234]

is his mailbox full??? If he/she uses desktop messaging also check the deleted items...

Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...