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faxing to callpilot not working for one person

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wallst32

MIS
Apr 14, 2003
545
US
I have a user who has a CallPilot fax-enabled voice line. It has been working fine for years. Starting this week, when you dial his number from a fax machine, it picks up and states an error messages, something along the lines of "cannot answer", and disconnects. My other fax-enabled users are not experiencing any problems.

Any ideas on where to troubleshoot?

TIA
 
is his mailbox full??? If he/she uses desktop messaging also check the deleted items...

Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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