Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Fax Printing Outcall Settings

Status
Not open for further replies.

TMurdach

IS-IT--Management
Apr 18, 2003
61
US
Is there a way to change the fax answer options when printing from a fax-mailbox? An older fax machine being used answers after 6 rings, but the Octel gives up after 4. The fax machine will not answer in less than 6 rings.
 
Look in menu 1-1 and change the number of rings for on PBX calls used for outcalling. This should take care of it.





ACP Used for Integration: N
Type of PBX or Centrex VPMOD is on: A - NEC 2400 MMG/MCI
Number of Digits in Extension (Used for Outcalling and ECP): 4
Number of Digits in Extension (Used for Message Waiting): 4
Number of Rings for On-PBX Calls (Used for Outcalling): 4
Number of Rings for On-PBX Calls (Used for ECP): 4
Sender ID Used for Telephone Answering Messages: 2 - Calling Party, if Known
Saved Messages - Keep Date/Time Stamp of When the Message was Received: Y
Block Messages to Uninitialized Mailboxes (Y/N): N
ANI Used for Integration: Y

Ken Means

 
Thanks for the tip Ken. I think the problem is that the fax machine actually answers the call, but since it provides the "fax ringback" for 5-6 ring cycles it causes the timeout [since the Octel thinks the call was answered on the first ring].

I think the best option here would be to trash the fax machine and buy one that actually answers calls!

Thanks again.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top