Fax Machine Implementation 1

[MFARRELL]

Hello All,

I have a situation that I need help with. I have a small satellite office that is in the same building as my main office that houses IPO. That office is connected via a fiber line that is run to a switch that terminates in that satellite office. How can I connect a analog(Tel Line) fax machine to my IPO 500 without an actually running another cable.

I have heard of Analog to Digital converters that can convert the phone line and let it travel over the Ethernet but am unsure how it would know where to go.

Also, I am unsure what converter, if that is an option, would be compatible with Avaya IPO 500.

Any guidance is appreciated.

Thanks,

Matt

 

[mkoker]

You may want to check out a SIP ATA. That sounds like what you're looking for. Patton Micro makes one that works with IP Office. It will require a 3rd party IP Endpoint though. If you have no IP Office technical exp, you may want to call in a BP.

NTS Direct

 

[silicondarktide]

I tried 5 different SIP ata's to the ip office v500.
Tried going out a PRI, and a SIP trunk. (My trunks were never the problem as it works fine going through a combo card)

I tried about 5000 different combinations of settings (t38,g711 etc) and could never get the fax to work 100%.
Tried 4-5 fax machines. It was a 50/50 thing.

The only way I got fax to work was going directly to a combo card.

I have heard if you do this you have to turn the fax down to 9600 baud and turn off error correction and still its not 100%.

 

[madwok]

Hi,

I just wonder if we can use a second IPO with bare bone ATM with fax connected to port 7/8 and SIP trunking it with the main IPO which
has the PRI ? It is not cheap initially , but it might work better than any ATA solution in the long run.

Main IPO / PRI with DID <--- sip trunking via fiber ----> second IPO / ATM - fax station

I have not tried with fax yet but digital and VOIP sets worked for sure when I tested with LAN / fiber . We did use QOS on the lan switches and put all voice traffic in voice VLAN .

 

[hairlessupportmonkey]

A Fax server like the multitech fax finder is what you need

http://www.multitech.com/en_US/PRODUCTS/Families/FaxFinderIP/

ACSS - SME
General Geek

 

[silicondarktide]

I changed "max bit rate" to 9600 under T38 settings and that made mine pretty stable using just a SIP ATA.
Have to make sure the ATA supports t38 and turn that on in the ata settings.
Also turn it on in the "fax transport" part of VOIP tab of the extension.