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Faulty Memory, or nothing to worry about ??

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hcclnoodles

IS-IT--Management
Jun 3, 2004
123
GB
Hi there, I came in this morning to the following errror

Sep 23 00:04:53 my.machine.com unix: [ID 752700 kern.warning] WARNING: [AFT0] Sticky Softerror encountered on Memory Module J0202


Does anybody the next step i should go to to investigate this issue?

any help on this would be greatly appreciated

cheers
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download cedaig from sun's website. this is a memory diagnostic tool from sun.

"Not all OSs suck, it's just that some OSs suck worse than others"


 
Unless you have many, many, many errors consecutively, Sun probably won't replace it though. That has been my experience. (At least with a smaller company. When with the gov't they seemed to get what they wanted, and the same with a Fortune 500 company I worked for. Big gets, small frets [bigsmile] ).
 
they require 6 different errors within a 24hr period on soft errors. then they will replace it. If you whine enough they will replace it even with it going against their policy. Done it :)

KHz is right though, they attempt to be pretty hard nose, even if you are an internal employee @Sun, getting it replaced is not easy.

There are always ways arounnd it, if you want it replaced, you can get it replaced.

if you only have a few soft errors, I really wouldn't be rushing to call to open a case, give it some time to see if it was an isolated issue. If they continue then 1-800-usa-4-sun, providing you are in the US.
 
but arent sticky soft errors permanent/unrecoverable hardware errors ?
 
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