Hi Everyone,
Not sure if this is the right place to ask. After downloading a Critical Update from the Microsoft website I get the following error message while opening Word, Excel, Outlook.
Fatal Error
[No Create] RWFactory: no create function for class with ID 1012 {OX3f4}
After clicking OK I get another error message:
Runtime Error!
Program C:/Program Files/Microsoft Office Winword.exe
R6025 - pure virtual function call
After looking in the help library in the Microsoft Web Site I found an aritcal with a possible fix.
The Cause occurs when the Hewlett Packard Laser Jet 8000 series or 8100 Series printer driver is installed under Microsoft Windows NT 4.0 Workstation. The work around was to install current drivers. I did this and am still getting the same error messages. I have set up a cannon printer as the default and it works fine. Just won't work with the HP Printer. Any suggestions?
Thanks
Cathy
Not sure if this is the right place to ask. After downloading a Critical Update from the Microsoft website I get the following error message while opening Word, Excel, Outlook.
Fatal Error
[No Create] RWFactory: no create function for class with ID 1012 {OX3f4}
After clicking OK I get another error message:
Runtime Error!
Program C:/Program Files/Microsoft Office Winword.exe
R6025 - pure virtual function call
After looking in the help library in the Microsoft Web Site I found an aritcal with a possible fix.
The Cause occurs when the Hewlett Packard Laser Jet 8000 series or 8100 Series printer driver is installed under Microsoft Windows NT 4.0 Workstation. The work around was to install current drivers. I did this and am still getting the same error messages. I have set up a cannon printer as the default and it works fine. Just won't work with the HP Printer. Any suggestions?
Thanks
Cathy