You've tried the debugging procedure. Is that resetting the password?
Try the following:
((I know there's a way to do it without changing the date but I don't have the procedure.... someone wanna post it?))
TO LOG ON TO A NORSTAR® RAD WHERE THE PASSWORD IS UNKNOWN.
You can not log onto a RAD without the password. If unknown you must reset the RAD password. There are two ways to do this:
1. One is by opening the unit up and then carefully shorting out the battery on the motherboard of the RAD. This will reset the unit and you will be able to
configure it with a new password and other parameters.
2. The other way is through the following programming instructions
a. Change the date of your Norstar® Key System Unit to the following date. <09-21-99>.
b. enter <Feature 9**>
c. Under your display on the left softkey press it 9 times.
d. Under your display on the center softkey press it 5 times.
e. Under your display on the right softkey press it 7 times.
f. Press the hold button once.
g. Press the dial pad number 2 once.
h. Press the dial pad number 1 once.
i. Press the release button once.
The RAD password is now reset. In RAD programming you can enter a new password. Return to Installer programming and reset you date back to the correct information.
MRoberts
mroberts@americaii.com