Fast Than Slow connection

[ibredbeard]

Hi,
First, I am new to this livelink software and am not sure at all about it. That being said, I have an annoying problem. I have a user that uses Livelink all day. When she has her internet explorer (the newest version) connected to livelink it is really fast. Thats lasts about an hour or so and then it slows right down and takes 10 seconds approximatly to browse the folders, etc. Do you think this is a livelink issue or a IE issue? I am in the process of moving her to another computer for testing also. Thanks!

 

[appnair]

As a simple check you might want to log in as the Admin user on the same computer the user is having problem.If it is fast for you as Admin user(permissions are not checked) then you can attribute it to a very bad way of permissions on that folder.Also if the re-start of the livelink server speeds up the process then it may be memory leaks(usually IIS does not return a lot of used memory).Also do you see an unusually high number of livelink.exe's queueing up on the server then it may just be too may people hitting the server at the same time very day.In that case you could try increasing the number of threads( 3 by default 0 to the next
4,bench mark and then 5 and so on.Also the folder that slows her down does that contain a lot of catalogued items then you may want to talk to your DBA for creating an index.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

 

[walido]

on what table and fields the indexes should be created, i have almost same problem, but worse performance, i have tables with 4 Million records in it

 

[appnair]

Time to do an opentext performance audit.Generally
the number 4 million in which table.A standard livelink install comprises of many tables.There is no one answer suits all here.You need to read the install/release notes on your particular version and see if you have done it the right way OT wants you too.Several performance bottle necks have been addressed in later versions user perms checking in 9.2 and upward.
What I was stressing earlier is about perms done the wrong way which you could find out yourself.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

 

[walido]

my problem is i'm running causeway, i'm stuck with version 9.1, as they wont upgrade to 9.2.