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Fast Busy

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Phonedawg

Programmer
May 4, 2005
17
US
When someone calls our help desk 800 number, all they get is a fast busy. Can anyone help? They can call out fine.
 
Well, given the limited amount of information you've given (no phone system model, no route information, etc.) I would (generically) say to look at the following:

Is the 800 passing digits? If you dial those digits, does it ring the phone(s) it's supposed to?



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
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