Fast Busy on Call Forward 1

[DWShetler]

I have a system with DID's. On one important phone number, when you do a feature 4 (call forward) to an outside number, the caller receives a fast busy. Actually I believe they get a fast busy even on a fall forward to an internal extension. Other phones don't do this...why????

 

[exsmogger]

Under capabilities for this extension did you allow redirect?

Brian Cox

http://www.jandjcommunications.com

 

[DWShetler]

Yes, under capabilities i have allow redirect set to YES

its something I figured I could take care of on here and save the money i have for vendor issues for something really big.

 

[telemarv]

If you don't want to spring for a vendor to trouble shoot on a phone by phone basis, do a full set copy (system+data) from a known working DN to the one that doesn't work. Should solve your problem. Also make sure the forwarded number is valid.

 

[jerryreeve]

the number forwarded to has to be a destination code on the MICS, either a destination code access number or the full number if you want to keep it restricted.

If voting could really change things, it would be illegal.

JerryReeve
Communications Systems Int'l
com-sys.com