nortelopt61
Technical User
Hello Everyone,
Recently moved circuits from one location to another and we are now experiencing issues even though everything on carrier side is supposed to be the same. We first started receiving error 5525 and were trying to figure out what was causing that. In trying to figure that out we realized that call to to our primary inbound circuit were supposed to roll over to a second inbound circuit and they are not, callers receiving busy signal. The carrier has looked at their end and say everything is fine that it is our equipment, they want me to confirm the following and then try reseating the PRI card.
PRI members 1-23 and 24-46:
Two way trunk,
ascending
NI2
FAS
Caller ID: name delivery is in set up, only change we could make is to change to facility
delete 6 send 4
I have confirmed NI2 but do not see where to find FAS, can anyone tell me what I am missing?
Thanks,
Jim
Recently moved circuits from one location to another and we are now experiencing issues even though everything on carrier side is supposed to be the same. We first started receiving error 5525 and were trying to figure out what was causing that. In trying to figure that out we realized that call to to our primary inbound circuit were supposed to roll over to a second inbound circuit and they are not, callers receiving busy signal. The carrier has looked at their end and say everything is fine that it is our equipment, they want me to confirm the following and then try reseating the PRI card.
PRI members 1-23 and 24-46:
Two way trunk,
ascending
NI2
FAS
Caller ID: name delivery is in set up, only change we could make is to change to facility
delete 6 send 4
I have confirmed NI2 but do not see where to find FAS, can anyone tell me what I am missing?
Thanks,
Jim