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FAQ page structure

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ChrisRChamberlain

ChrisRChamberlain

Programmer
Mar 23, 2000
3,392
GB
Hi all

Am setting up a FAQ section on a site.

For user speed, the preferred structure would be question with link to answer on the same page.

As some of the answers may contain screen shots and there may be a considerable number of questions, this approach may be inadequate - what would be the best way to structure it?

Thanks in advance HTH

Chris [pc2]
 
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Hi Chris,

Try this::





<html>
<head>
<title>Frequently Asked Questions</title>
</head>
<body>

<h3><a name=&quot;top&quot;>Table of Contents</a></h3>

<ol>
<li><a href=&quot;#q1&quot;>Question #1</a></li>
<li><a href=&quot;#q2&quot;>Question #2</a></li>
<li><a href=&quot;#q3&quot;>Question #3</a></li>
</ol>

<h3>Answers</h3>

<ol>

<li>
<b><a name=&quot;q1&quot;>Question #1</a></b><br><br>
Answer #1
[<a href=&quot;#top&quot;>Top</a>]
<br>&nbsp;</li>

<li>
<b><a name=&quot;q2&quot;>Question #2</a></b><br><br>
Answer #2
[<a href=&quot;#top&quot;>Top</a>]
<br>&nbsp;</li>

<li>
<b><a name=&quot;q3&quot;>Question #3</a></b><br><br>
Answer #3
[<a href=&quot;#top&quot;>Top</a>]
<br>&nbsp;</li>

</ol>

</body>
</html>


There's a lot of perl scripts available on the net to help you set up and maintain FAQ's. They might be worth checking out. Personally i use the above, simple!


É

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cian

Thanks for that -it's basically what I was planning.

At what point, if ever, does the file get too big? HTH

Chris [pc2]
 
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Hi,

It's up to you! 10-20-30 questions? Depends on how much text you have I guess! If you have a lot of questions you could break it down into sections and make a small FAQ-navbar etc! Any FAQ's I have are just single page ones.
Personally I hate long faq's which go on for pages.

If you want/need to develop it then a script such as the one Wullie suggested would be the best way to go!

Or you could also link each answer onto a page with further information or a tutorial etc etc Depends on your application.


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Wullie

Thanks for the link.

Cian

I think the simplest answer is to break the FAQs into different topic sections and go with the &quot;link to answer on the same page&quot; style.

Thanks to you for your help.
HTH

Chris [pc2]
 
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Hi Chris,


Well it's an easy way!
Also with each answer you can provide a link to further information or a thumbnail for the screen shot etc! Lots of options.

Glad we could help!


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