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Fallback twinning not working

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Okkie26

Okkie26

Vendor
Sep 23, 2010
2,636
CA
Guys,

Anyone ever to get fallback twinning to work?

Our customer have a IPO release 11.1 sp2 with IX-Workplaces.

What we want is that when the workplace is logged out, the mobile twinning kicks in.

According to the help, this should work, but unfortunately calls goes to voicemail instead.


 
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Fallback Twinning is used when the system has reason to treat the user as logged in but isn't getting any response when it tries to connect calls. ie, mainly for transient network issues with remote users. You user has logged out in the eyes of the system so no point in using fallback.

Have a look at Twin When Logged Out setting that can be used with mobile twinning and set a good Mobile Dial Delay. [That's a guess, haven't tried it]

Stuck in a never ending cycle of file copying.
 
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