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Fallback to AA

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VoIPP

VoIPP

MIS
Jan 28, 2009
556
US
We want the receptionist to answer all incoming calls but if she can't, then want the calls to go to the AutoAttendant.

Can this be done on a R6 system?
 
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Yes, set the receptionist's phone to immediate ring, and the auto attendant to delayed ring.
 
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