Fall back to pstn

[SouthseaIslander]

I have two BCM50's connected via 2 voip trunks which use pool BlocA, on one site i have 2xx and other site 3xx i have made route 001 for both destinations and works fine but can't get fallback to pstn when i pull the link i have ticked the qos box and set a Tx freshhold also set up a route to other site it looks like im not setting up schedules correctly, getting confused with first route and normal route in schedules feels like im close can some one tell me a step by step way to set up a fall back please.

Cheers

 

[SouthseaIslander]

Managed to get fallback to normal route but now when we dial 9 for outside line 'Expensive Route' comes up on screen even though fallback route is a different route to when u dial 9 for outside line. both routes 000 and 002 have access to line pool A route 001 is first route Line pool BlocA. can u turn off expensive route message.

Cheers

 

[cook1082]

No you can not turn it off. It is there because you are using a more expensive route.when you use overflow that is what you get.

 

[DigitelD]

You do not have something configured right. If "expensive route" comes up when you are dialing out normally that is not correct. You must think out of the box when trying to understand fallback. The "Normal" route is actually the fallback route and the normal route you use when dialing out is actually the secondary route. That is why you use Routing Service and "Services On" comes up on the receptionists phone display.

SHK Certified (School of Hard Knocks)

 

[SouthseaIslander]

i know where u guys are coming from. both sites have isdn which they use to dial local numbers but a voip between them the fallback is used just as an overflow or if voip goes down which goes back over isdn to other site so they dont have to dial all digits to get to other site.

 

[SouthseaIslander]

if i turned overflow off would i still get the message or do i have to set up another schedule for the isdn/pstn.

 

[MagnaRGP]

You can turn off the expensive route warning, but from memory, I can't remeber where it is.