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Failed to obtain version info for server \\servername (EC=53)

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powersaj

Technical User
Aug 5, 2002
22
0
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DE
Hi,

I'm am getting this error when trying to connect remotely to certain ARCserve servers.

"Failed to obtain version info for server \\servername (EC=53)"

I am in domain admins, connecting from Citrix WTS session to W2k boxes through ASMGR. I have checked the rights on the ARCserve share, the ARCserve directory and local administrator groups and these all give access to the account I am using.

Arcserve is at SP4 level on the backup servers, and SP3 on the WTS box. I don't think this discrepancy is causing the problem as I can connect to other boxes that "appear" to be setup the same.

Has anyone any ideas on why I receive the message or anything I could try.

Cheers, Andy.
 
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