Hello,
i have to install the Livelink Client Windows Viewer 9.5 at some new Pc's. The Installation works fine but when I start the: "C:\Program Files\IXOS\bin\alviewer.exe" the Programs Stops with an Internal Error.
FATAL 2009/05/12 20:10:34:176 alviewer.exe:3996\alviewer.exe:1588 ViewerApp.cpp,4016 MSG0 Failed to initialize toolbars -
ERROR 2009/05/12 20:10:34:178 alviewer.exe:3996\alviewer.exe:1588 ViewerApp.cpp,538 MSG20009 Internal application error occured. Please contact your administrator.
I test it on several full patched Clients. When i Install the client on a Fresh Installed Windows without any Patches and Service Packs the Client run and the Gui start.
Has anybody a tip for me? Is there a Windows Patch or a SP that makes Problems with the Viewer?
i have to install the Livelink Client Windows Viewer 9.5 at some new Pc's. The Installation works fine but when I start the: "C:\Program Files\IXOS\bin\alviewer.exe" the Programs Stops with an Internal Error.
FATAL 2009/05/12 20:10:34:176 alviewer.exe:3996\alviewer.exe:1588 ViewerApp.cpp,4016 MSG0 Failed to initialize toolbars -
ERROR 2009/05/12 20:10:34:178 alviewer.exe:3996\alviewer.exe:1588 ViewerApp.cpp,538 MSG20009 Internal application error occured. Please contact your administrator.
I test it on several full patched Clients. When i Install the client on a Fresh Installed Windows without any Patches and Service Packs the Client run and the Gui start.
Has anybody a tip for me? Is there a Windows Patch or a SP that makes Problems with the Viewer?