Failed mailbox move after Info Store restarted

[mrslimey]

Problem:duplicate mailbox in storage group 1 and 3

Came about by a disrupted mailbox move from one store to another. During move the Server was patched via automated systems and a restart of the information store service followed.

User can still access original mailbox on SG1.

Cannot purge second failed mailbox now on SG 3 as errors.
Error: the operation cannot be performed because this mailbox is already reconnected to an existing user.
Mailbox has the x sign against it. Cannot reconnect it to another newly created account in the hope of deleting via a standard deletion metheod.

In the process of looking for shared GUID for the mailbox which may be causing the above scenario.

Has anyone got a better method of possibly fixing this problem.

Look forward to your response.

Nick

 

[PScottC]

Attempt to move the MB again. The attempt will fail, but Exchange will then see the conflict and delete the second MB. Wait about 30 minutes and attempt the move again, it should succeed.

I've had IS crash on me due to lack of log space during MB moves, and this procedure has always worked to resolve the issue.

PSC

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