Hi All,
A customer of ours has a BCM 450 that was upgraded from a 400.
The unit failed last week and we've been asked to replace it.
They have a PRI with 48 digital phones and 72 IP phones.
The customer wants us to replace the main cabinet with a new BCM450 R6.0.
The SysID on their new BFT shows up as a BCM 450.01 in KRS.
The failed hard drive (which had been replaced by a previous vendor and left on site) is a BCM 450 R1 programmed HD.
So I'm fairly certain that the system is at R1.0.
The customer did a backup onto a flash drive last week just before the system failure.
Is there any way we can use that backup to restore the programming into a new 6.0 box?
Thanks for any help.
-Jim