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Failed BARS install

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Iwontremember

IS-IT--Management
Jun 7, 2006
418
US
Hello,
I have installed callmanager 4.1(3)sr1 on a generic pc (1.8 P4 w/ 1 gig of ram.)
BARS will not install on this machine.
I install as backup server and enter the backup admin password which I think is also the login admin password?
I do not see a backup admin account in the users group. I tried to create one and use the admin password, but after an unsuccessful attempt at installing BARS the backup admin account is gone from the local users and groups. Backup admin was part of the administrators account.
I also do not have this machine attached to the network.
Any help would be so appreciated.



Here are my error logs generated from the failed BARS install, there will be 2 logs:




06/27/2006 10:54:43.110 BARSSetup.cpp WinMain Function started.
06/27/2006 10:54:43.110 BARSSetup.cpp fnMSINotInstalled Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnGetModuleVersion Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnGetModuleVersion Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnMSINotInstalled Currently Installed MSI Version: 2.0.2600.1183
06/27/2006 10:54:43.110 BARSSetup.cpp fnGetModuleVersion Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnVerQueryValue Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnGetModuleVersion Function ended
06/27/2006 10:54:43.110 BARSSetup.cpp fnMSINotInstalled Installer MSI Version: 2.0.2600.2
06/27/2006 10:54:43.110 BARSSetup.cpp fnParseParms Function started
06/27/2006 10:54:43.110 BARSSetup.cpp fnParseParms szIn_ = "2.0.2600.1183"
06/27/2006 10:54:43.110 BARSSetup.cpp fnParseParms szSep_ = "."
06/27/2006 10:54:43.110 BARSSetup.cpp fnParseParms szaParms_[0] = "2"
06/27/2006 10:54:43.110 BARSSetup.cpp fnParseParms szaParms_[1] = "0"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[2] = "2600"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[3] = "1183"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms Function ended
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms Function started
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szIn_ = "2.0.2600.2"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szSep_ = "."
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[0] = "2"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[1] = "0"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[2] = "2600"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms szaParms_[3] = "2"
06/27/2006 10:54:43.126 BARSSetup.cpp fnParseParms Function ended
06/27/2006 10:54:43.126 BARSSetup.cpp fnMSINotInstalled Microsoft Installer is up to date.
06/27/2006 10:54:43.126 BARSSetup.cpp fnMSINotInstalled Function ended
06/27/2006 10:54:43.126 BARSSetup.cpp fnGetPackageInfo Function started.
06/27/2006 10:54:43.141 BARSSetup.cpp fnMSIGetPropertyFromDB Function started.
06/27/2006 10:54:43.141 BARSSetup.cpp fnMSIGetPropertyFromDB Function ended.
06/27/2006 10:54:43.141 BARSSetup.cpp fnMSIGetPropertyFromDB Function started.
06/27/2006 10:54:43.141 BARSSetup.cpp fnMSIGetPropertyFromDB Function ended.
06/27/2006 10:54:43.141 BARSSetup.cpp fnGetPackageInfo Function ended.
06/27/2006 10:54:43.141 BARSSetup.cpp fnFindInstalledProduct Function started
06/27/2006 10:54:43.141 BARSSetup.cpp fnFindInstalledProduct MSI Package Cisco Backup And Restore System ProductVersion: 4.0.8000
06/27/2006 10:54:43.141 BARSSetup.cpp fnFindInstalledProduct Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp fnFindInstalledProductVersion Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\Information not found.
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp fnFindInstalledProductVersion Installed Cisco Backup And Restore System ProductVersion: Not Installed
06/27/2006 10:54:43.157 BARSSetup.cpp fnFindInstalledProductVersion fnGetRegValue: Error: Registry value not found for BARS Appversion.BARS is not installed
06/27/2006 10:54:43.157 BARSSetup.cpp fnFindInstalledProductVersion Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp WinMain Cisco Backup And Restore System is not installed. Starting fresh install...
06/27/2006 10:54:43.157 BARSSetup.cpp fnInstallPackage Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnRegQueryValueEx Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnRegQueryValueEx Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Registry value \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InstallerLocation = "C:\WINNT\System32"
06/27/2006 10:54:43.157 BARSSetup.cpp fnGetRegValue Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp fnFixDirString Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnFixDirString Function ended
06/27/2006 10:54:43.157 BARSSetup.cpp fnRunCommand Function started
06/27/2006 10:54:43.157 BARSSetup.cpp fnRunCommand szCmd_ = "C:\WINNT\System32\msiexec.exe" /I "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft4~tmp\Cisco Backup And Restore System.msi" /liweaump+ "C:\Program Files\Common Files\Cisco\Logs\BARSInstall 06-27-2006 10.54.43.log"
=== Logging started: 6/27/2006 10:54:43 ===
Action start 10:54:43: INSTALL.
Action start 10:54:43: ISSetAllUsers.
1: InstallShield - ISSetAllUsers (Begin)
1: Opening Database
1: {26F0BC16-65DD-46DA-B3B4-2EE73F73F408} 0 4.0.8000 257
1: {26F0BC16-65DD-46DA-B3B4-2EE73F73F408} 4.0.8000 2
1: Closing Database
1: InstallShield - ISSetAllUsers (End)
Action ended 10:54:43: ISSetAllUsers. Return value 1.
Action start 10:54:43: AppSearch.
Action 10:54:43: AppSearch. Searching for installed applications
Action ended 10:54:43: AppSearch. Return value 1.
Action start 10:54:43: CheckForTSSession.
10:54:43: BARSInstall.cpp: fnCheckForTSSession: --> fnCheckForTSSession
10:54:43: MSIUtils.cpp: fnMsiGetProperty: Function started
10:54:43: MSIUtils.cpp: fnMsiGetProperty: TSSESSION = ""
10:54:43: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:54:43: BARSInstall.cpp: fnCheckForTSSession: This is running from console
10:54:43: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:43: MSIUtils.cpp: fnMsiSetProperty: TSSESSION = "False"
10:54:43: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:43: BARSInstall.cpp: fnCheckForTSSession: <-- fnCheckForTSSession
Action ended 10:54:43: CheckForTSSession. Return value 1.
Action start 10:54:43: CheckForOlderBackupVersion.
10:54:43: BARSInstall.cpp: fnCheckForOlderBackupVersion: --> fnCheckForOlderBackupVersion
10:54:43: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:43: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\stiBack.exe not found.
10:54:43: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:43: BARSInstall.cpp: fnCheckForOlderBackupVersion: <-- fnCheckForOlderBackupVersion
Action ended 10:54:43: CheckForOlderBackupVersion. Return value 1.
Action start 10:54:43: InitBARSInstallProperty.
10:54:43: BARSInstall.cpp: fnInitBARSInstallProperty: --> fnInitBARSInstallProperty
10:54:43: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:43: MSIUtils.cpp: fnRegQueryValueEx: Function started
10:54:43: MSIUtils.cpp: fnMallocEmptyBufA: Function started
10:54:44: MSIUtils.cpp: fnMallocEmptyBufA: Function ended
10:54:44: MSIUtils.cpp: fnRegQueryValueEx: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry value \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CallManager\Build = "4.1(3)"
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnParseParms: Function started
10:54:44: MSIUtils.cpp: fnParseParms: szIn_ = "4.1(3)"
10:54:44: MSIUtils.cpp: fnParseParms: szSep_ = "("
10:54:44: MSIUtils.cpp: fnParseParms: szaParms_[0] = "4.1"
10:54:44: MSIUtils.cpp: fnParseParms: szaParms_[1] = "3)"
10:54:44: MSIUtils.cpp: fnParseParms: Function ended
10:54:44: BARSInstall.cpp: fnInitBARSInstallProperty: Init SZCMVER from registry (Build)
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: CCMInstalled = "True"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: SZCMVER = "2"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnRegQueryValueEx: Function started
10:54:44: MSIUtils.cpp: fnMallocEmptyBufA: Function started
10:54:44: MSIUtils.cpp: fnMallocEmptyBufA: Function ended
10:54:44: MSIUtils.cpp: fnRegQueryValueEx: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry value \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CallManager\Build = "4.1(3)"
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: CCMCheck = "True"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CRA RemoteDB Server\CurrentVersion not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CRA\CurrentVersion not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Application 2.0\1.0 not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: BARSInstall.cpp: fnInitBARSInstallProperty: The CRA version 3.x or 2.x check
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\FastCall RASCAL Server\Setup not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\Base\config not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: CRAInstalled = "False"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\AVVID E911 not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiGetProperty: REINSTALL = ""
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiGetProperty: SZSETUPTYPE = ""
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\Information not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function started
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Backup\Config not found.
10:54:44: MSIUtils.cpp: fnGetRegValue(ANSI,STRING): Function ended
10:54:44: BARSInstall.cpp: fnInitBARSInstallProperty: Init SZSETUPTYPE from default
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: SZSETUPTYPE = "Backup"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: BARSInstall.cpp: fnInitBARSInstallProperty: <-- fnInitBARSInstallProperty
Action ended 10:54:44: InitBARSInstallProperty. Return value 1.
Action start 10:54:44: SetSQLServicePackVal.
10:54:44: BARSInstall.cpp: fnSetSQLServicePack: --> fnSetSQLServicePack
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiGetProperty: SQLSERVICEPACK = "#768"
10:54:44: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:54:44: BARSInstall.cpp: fnSetSQLServicePack: SQL ServicePack registry key value is 768
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function started
10:54:44: MSIUtils.cpp: fnMsiSetProperty: SQLSERVICEPACK = "768"
10:54:44: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:54:44: BARSInstall.cpp: fnSetSQLServicePack: <-- fnSetSQLServicePack
Action ended 10:54:44: SetSQLServicePackVal. Return value 1.
Action start 10:54:44: LaunchConditions.
Action ended 10:54:44: LaunchConditions. Return value 1.
Action start 10:54:44: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 10:54:44: SetupInitialization. Dialog created
Action ended 10:54:44: SetupInitialization. Return value 1.
Action start 10:54:44: FindRelatedProducts.
Action ended 10:54:44: FindRelatedProducts. Return value 1.
Action start 10:54:44: ValidateProductID.
Action ended 10:54:44: ValidateProductID. Return value 1.
Action start 10:54:44: CostInitialize.
Action ended 10:54:44: CostInitialize. Return value 1.
Action start 10:54:44: FileCost.
Action ended 10:54:44: FileCost. Return value 1.
Action start 10:54:44: IsolateComponents.
Action ended 10:54:44: IsolateComponents. Return value 1.
Action start 10:54:44: ResolveSource.
Action ended 10:54:44: ResolveSource. Return value 1.
Action start 10:54:44: CostFinalize.
Action ended 10:54:44: CostFinalize. Return value 1.
Action start 10:54:44: SetARPReadme.
Action ended 10:54:44: SetARPReadme. Return value 1.
Action start 10:54:44: MigrateFeatureStates.
Action ended 10:54:44: MigrateFeatureStates. Return value 0.
Action start 10:54:44: InstallWelcome.
Action 10:54:44: InstallWelcome. Dialog created
Info 2898.MSSansBold8, Tahoma, 0
Info 2898.MSSWhiteSerif8, Tahoma, 0
Action 10:54:45: LicenseAgreement. Dialog created
Action 10:54:47: BackupRole. Dialog created
Action 10:54:48: BackAdminPassword. Dialog created
Action start 10:55:00: VerifyBackAdminPrivatePwd.
Action ended 10:55:00: VerifyBackAdminPrivatePwd. Return value 1.
Action 10:55:00: ReadyToInstall. Dialog created
Action ended 10:55:01: InstallWelcome. Return value 1.
Action start 10:55:01: SetupProgress.
Action 10:55:01: SetupProgress. Dialog created
Action ended 10:55:01: SetupProgress. Return value 1.
Action start 10:55:01: ExecuteAction.
Action start 10:55:01: INSTALL.
Action start 10:55:01: ISSetAllUsers.
Action ended 10:55:01: ISSetAllUsers. Return value 0.
Action start 10:55:01: AppSearch.
Action ended 10:55:01: AppSearch. Return value 0.
Action start 10:55:01: CheckForTSSession.
Action ended 10:55:01: CheckForTSSession. Return value 0.
Action start 10:55:01: InitBARSInstallProperty.
Action ended 10:55:01: InitBARSInstallProperty. Return value 0.
Action start 10:55:01: MigrateConfiguration.
10:55:01: BARSInstall.cpp: fnMigrateConfiguration: --> fnMigrateConfiguration
10:55:01: MSIUtils.cpp: fnMsiGetProperty: Function started
10:55:01: MSIUtils.cpp: fnMsiGetProperty: UPGRADEFOUND = ""
10:55:01: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:55:01: BARSInstall.cpp: fnMigrateConfiguration: Upgradevalue
10:55:01: MSIUtils.cpp: fnMsiGetProperty: Function started
10:55:01: MSIUtils.cpp: fnMsiGetProperty: TARGETDIR = "C:\"
10:55:01: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:55:01: MSIUtils.cpp: fnMsiSetProperty: Function started
10:55:01: MSIUtils.cpp: fnMsiSetProperty: BARSServerConfigPath = "C:\BARSServerConfig.reg"
10:55:01: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:55:01: BARSInstall.cpp: fnMigrateConfiguration: <-- fnMigrateConfiguration
Action ended 10:55:01: MigrateConfiguration. Return value 1.
Action start 10:55:01: LaunchConditions.
Action ended 10:55:01: LaunchConditions. Return value 1.
Action start 10:55:01: FindRelatedProducts.
Action ended 10:55:01: FindRelatedProducts. Return value 0.
Action start 10:55:01: ValidateProductID.
Action ended 10:55:01: ValidateProductID. Return value 1.
Action start 10:55:01: CostInitialize.
Action ended 10:55:01: CostInitialize. Return value 1.
Action start 10:55:01: FileCost.
Action ended 10:55:01: FileCost. Return value 1.
Action start 10:55:01: IsolateComponents.
Action ended 10:55:01: IsolateComponents. Return value 1.
Action start 10:55:01: CostFinalize.
Action ended 10:55:01: CostFinalize. Return value 1.
Action start 10:55:01: SetARPReadme.
Action ended 10:55:01: SetARPReadme. Return value 1.
Action start 10:55:01: SetODBCFolders.
Action ended 10:55:01: SetODBCFolders. Return value 1.
Action start 10:55:01: MigrateFeatureStates.
Action ended 10:55:01: MigrateFeatureStates. Return value 0.
Action start 10:55:01: InstallValidate.
Action ended 10:55:02: InstallValidate. Return value 1.
Action start 10:55:02: RemoveExistingProducts.
Action ended 10:55:02: RemoveExistingProducts. Return value 1.
Action start 10:55:02: InstallInitialize.
Action ended 10:55:02: InstallInitialize. Return value 1.
Action start 10:55:02: StopBackupProcesses.
10:55:02: BARSInstall.cpp: fnStopBackupProcesses: --> fnStopBackupProcesses
10:55:02: KillApp.cpp: fnFindProcByDLL: Finding all processes using DLL stiTape.dll
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process System (PID 8): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process SMSS.EXE (PID 180): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process CSRSS.EXE (PID 204): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process WINLOGON.EXE (PID 228): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process SERVICES.EXE (PID 256): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process LSASS.EXE (PID 268): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process termsrv.exe (PID 372): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process svchost.exe (PID 512): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process msdtc.exe (PID 540): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process DCX500.EXE (PID 656): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process svchost.exe (PID 696): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process hidserv.exe (PID 724): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process ntpd.exe (PID 768): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process regsvc.exe (PID 820): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process mstask.exe (PID 836): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process SNMP.EXE (PID 860): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process WinMgmt.exe (PID 920): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process winvnc4.exe (PID 660): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process inetinfo.exe (PID 940): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process svchost.exe (PID 1596): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: CreateToolhelp32Snapshot(TH32CS_SNAPMODULE) failed for process msiexec.exe (PID 1156): error = 5
10:55:02: KillApp.cpp: fnFindProcByDLL: 0 processes were found using DLL stiTape.dll.
10:55:02: KillApp.cpp: fnFindProcByDLL: fnFindProcByDLL ended
10:55:02: BARSInstall.cpp: fnStopBackupProcesses: fnFindProcByDLL returned: 0
10:55:02: KillApp.cpp: fnCloseProcByName: Checking for instances of stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess() failed: 87
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules() failed: 299
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found smss.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess() failed: 5
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found winlogon.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found services.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found lsass.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found termsrv.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found msdtc.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found DCX500.EXE, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found hidserv.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found ntpd.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found regsvc.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MSTask.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found snmp.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found WinMgmt.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found WinVNC4.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found inetinfo.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found Explorer.EXE, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found igfxtray.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found hkcmd.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found sqlmangr.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MCSBackupSystem.4-0-8.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found BARSSetup.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found msiexec.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiRestore.exe
10:55:02: KillApp.cpp: fnCloseProcByName: 0 instance(s) of stiRestore.exe found.
10:55:02: KillApp.cpp: fnCloseProcByName: CloseProcByName ended
10:55:02: KillApp.cpp: fnCloseProcByName: Checking for instances of stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess() failed: 87
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules() failed: 299
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found smss.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess() failed: 5
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found winlogon.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found services.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found lsass.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found termsrv.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found msdtc.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found DCX500.EXE, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found hidserv.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found ntpd.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found regsvc.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MSTask.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found snmp.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found WinMgmt.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found WinVNC4.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found inetinfo.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found Explorer.EXE, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found igfxtray.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found hkcmd.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found sqlmangr.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found svchost.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MCSBackupSystem.4-0-8.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found BARSSetup.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found msiexec.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: OpenProcess()
10:55:02: KillApp.cpp: fnCloseProcByName: EnumProcessModules()
10:55:02: KillApp.cpp: fnCloseProcByName: GetModuleBaseName()
10:55:02: KillApp.cpp: fnCloseProcByName: Found MsiExec.exe, do not kill. Looking for stiView.exe
10:55:02: KillApp.cpp: fnCloseProcByName: 0 instance(s) of stiView.exe found.
10:55:02: KillApp.cpp: fnCloseProcByName: CloseProcByName ended
10:55:02: BARSInstall.cpp: fnStopService: --> fnStopService
10:55:02: BARSInstall.cpp: fnStopService: Stop service stiBack on server (null)
10:55:02: BARSInstall.cpp: fnStopService: Service does not exist
10:55:02: BARSInstall.cpp: fnStopService: <-- fnStopService
10:55:02: BARSInstall.cpp: fnStopService: --> fnStopService
10:55:02: BARSInstall.cpp: fnStopService: Stop service rcmdsvc on server (null)
10:55:02: BARSInstall.cpp: fnStopService: Service does not exist
10:55:02: BARSInstall.cpp: fnStopService: <-- fnStopService
10:55:02: BARSInstall.cpp: fnStopBackupProcesses: <-- fnStopBackupProcesses
Action ended 10:55:03: StopBackupProcesses. Return value 1.
Action start 10:55:03: DeleteBackupServices.
Action 10:55:03: GenerateScript. Generating script operations for action:
Action ended 10:55:03: DeleteBackupServices. Return value 1.
Action start 10:55:03: UninstallBackup.
Action ended 10:55:03: UninstallBackup. Return value 1.
Action start 10:55:03: RemoveBARSServerReg.
Action ended 10:55:03: RemoveBARSServerReg. Return value 1.
Action start 10:55:03: AllocateRegistrySpace.
Action ended 10:55:03: AllocateRegistrySpace. Return value 1.
Action start 10:55:03: ProcessComponents.
Action ended 10:55:03: ProcessComponents. Return value 1.
Action start 10:55:03: UnpublishComponents.
Action ended 10:55:03: UnpublishComponents. Return value 1.
Action start 10:55:03: MsiUnpublishAssemblies.
Action ended 10:55:03: MsiUnpublishAssemblies. Return value 1.
Action start 10:55:03: UnpublishFeatures.
Action ended 10:55:03: UnpublishFeatures. Return value 1.
Action start 10:55:03: StopServices.
Action ended 10:55:03: StopServices. Return value 1.
Action start 10:55:03: DeleteServices.
Action ended 10:55:03: DeleteServices. Return value 1.
Action start 10:55:03: ShutDownMTSCom.
10:55:03: BARSInstall.cpp: fnShutdownMTSCom: --> fnShutdownMTSCom
10:55:06: BARSInstall.cpp: fnShutdownMTSCom: Unknown error from pCat->ShutdownApplication()
10:55:06: BARSInstall.cpp: fnShutdownMTSCom: <-- fnShutdownMTSCom
Action ended 10:55:06: ShutDownMTSCom. Return value 1.
Action start 10:55:06: UnregisterComPlus.
Action ended 10:55:06: UnregisterComPlus. Return value 1.
Action start 10:55:06: SelfUnregModules.
Action ended 10:55:06: SelfUnregModules. Return value 1.
Action start 10:55:06: UnregisterTypeLibraries.
Action ended 10:55:06: UnregisterTypeLibraries. Return value 1.
Action start 10:55:06: RemoveODBC.
Action ended 10:55:06: RemoveODBC. Return value 1.
Action start 10:55:06: UnregisterFonts.
Action ended 10:55:06: UnregisterFonts. Return value 1.
Action start 10:55:06: RemoveRegistryValues.
Action ended 10:55:06: RemoveRegistryValues. Return value 1.
Action start 10:55:06: UnregisterClassInfo.
Action ended 10:55:06: UnregisterClassInfo. Return value 1.
Action start 10:55:06: UnregisterExtensionInfo.
Action ended 10:55:06: UnregisterExtensionInfo. Return value 1.
Action start 10:55:06: UnregisterProgIdInfo.
Action ended 10:55:06: UnregisterProgIdInfo. Return value 1.
Action start 10:55:06: UnregisterMIMEInfo.
Action ended 10:55:06: UnregisterMIMEInfo. Return value 1.
Action start 10:55:06: RemoveIniValues.
Action ended 10:55:06: RemoveIniValues. Return value 1.
Action start 10:55:06: RemoveShortcuts.
Action ended 10:55:06: RemoveShortcuts. Return value 1.
Action start 10:55:06: RemoveEnvironmentStrings.
Action ended 10:55:06: RemoveEnvironmentStrings. Return value 1.
Action start 10:55:06: RemoveDuplicateFiles.
Action ended 10:55:06: RemoveDuplicateFiles. Return value 1.
Action start 10:55:06: RemoveFiles.
Action ended 10:55:06: RemoveFiles. Return value 1.
Action start 10:55:06: RemoveFolders.
Action ended 10:55:06: RemoveFolders. Return value 1.
Action start 10:55:06: CreateFolders.
Action ended 10:55:06: CreateFolders. Return value 1.
Action start 10:55:06: MoveFiles.
Action ended 10:55:06: MoveFiles. Return value 1.
Action start 10:55:06: InstallFiles.
Action ended 10:55:06: InstallFiles. Return value 1.
Action start 10:55:06: PatchFiles.
Action ended 10:55:06: PatchFiles. Return value 1.
Action start 10:55:06: DuplicateFiles.
Action ended 10:55:06: DuplicateFiles. Return value 1.
Action start 10:55:06: BindImage.
Action ended 10:55:06: BindImage. Return value 1.
Action start 10:55:06: CreateShortcuts.
Action ended 10:55:06: CreateShortcuts. Return value 1.
Action start 10:55:06: RegisterClassInfo.
Action ended 10:55:06: RegisterClassInfo. Return value 1.
Action start 10:55:06: RegisterExtensionInfo.
Action ended 10:55:06: RegisterExtensionInfo. Return value 1.
Action start 10:55:06: RegisterProgIdInfo.
Action ended 10:55:06: RegisterProgIdInfo. Return value 1.
Action start 10:55:06: RegisterMIMEInfo.
Action ended 10:55:06: RegisterMIMEInfo. Return value 1.
Action start 10:55:06: WriteRegistryValues.
Action ended 10:55:06: WriteRegistryValues. Return value 1.
Action start 10:55:06: DisableCancelClick.
Action ended 10:55:06: DisableCancelClick. Return value 1.
Action start 10:55:06: Set_ApplyConfiguration.
Action ended 10:55:06: Set_ApplyConfiguration. Return value 1.
Action start 10:55:06: ApplyConfiguration.
Action ended 10:55:06: ApplyConfiguration. Return value 1.
Action start 10:55:06: WriteIniValues.
Action ended 10:55:06: WriteIniValues. Return value 1.
Action start 10:55:06: WriteEnvironmentStrings.
Action ended 10:55:06: WriteEnvironmentStrings. Return value 1.
Action start 10:55:06: RegisterFonts.
Action ended 10:55:06: RegisterFonts. Return value 1.
Action start 10:55:06: InstallODBC.
Action ended 10:55:06: InstallODBC. Return value 0.
Action start 10:55:06: RegisterTypeLibraries.
Action ended 10:55:06: RegisterTypeLibraries. Return value 1.
Action start 10:55:06: RegisterComPlus.
Action ended 10:55:06: RegisterComPlus. Return value 1.
Action start 10:55:06: RollbackBARS.
Action ended 10:55:06: RollbackBARS. Return value 1.
Action start 10:55:06: Set_InstallBARS.
Action ended 10:55:06: Set_InstallBARS. Return value 1.
Action start 10:55:06: InstallBARS.
Action ended 10:55:06: InstallBARS. Return value 1.
Action start 10:55:06: MakeBackAdminPassword.
10:55:06: BARSInstall.cpp: fnMakeBackAdminPassword: --> fnMakeBackAdminPassword
10:55:06: MSIUtils.cpp: fnMsiGetProperty: Function started
10:55:06: MSIUtils.cpp: fnMsiGetProperty: BACKADMINPWD = "********"
10:55:06: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:55:06: MSIUtils.cpp: fnMsiSetProperty: Function started
10:55:06: MSIUtils.cpp: fnMsiSetProperty: BackAdminPassword = "********"
10:55:06: MSIUtils.cpp: fnMsiSetProperty: Function ended
10:55:06: BARSInstall.cpp: fnMakeBackAdminPassword: <-- fnMakeBackAdminPassword
Action ended 10:55:06: MakeBackAdminPassword. Return value 1.
Action start 10:55:06: EnableCancelClick.
Action ended 10:55:06: EnableCancelClick. Return value 1.
Action start 10:55:06: InstallServices.
Action ended 10:55:06: InstallServices. Return value 1.
Action start 10:55:06: StartServices.
Action ended 10:55:06: StartServices. Return value 1.
Action start 10:55:06: SelfRegModules.
Action ended 10:55:06: SelfRegModules. Return value 1.
Action start 10:55:06: RegisterUser.
Action ended 10:55:06: RegisterUser. Return value 1.
Action start 10:55:06: RegisterBarbi.
Action ended 10:55:06: RegisterBarbi. Return value 1.
Action start 10:55:06: RegisterProduct.
Action ended 10:55:06: RegisterProduct. Return value 1.
Action start 10:55:06: PublishComponents.
Action ended 10:55:06: PublishComponents. Return value 1.
Action start 10:55:06: MsiPublishAssemblies.
Action ended 10:55:06: MsiPublishAssemblies. Return value 1.
Action start 10:55:06: PublishFeatures.
Action ended 10:55:06: PublishFeatures. Return value 1.
Action start 10:55:06: PublishProduct.
Action ended 10:55:06: PublishProduct. Return value 1.
Action start 10:55:06: ScheduleReboot.
Action ended 10:55:06: ScheduleReboot. Return value 1.
Action start 10:55:06: InstallFinalize.
Action 10:55:06: DeleteBackupServices.
10:55:06: BARSInstall.cpp: fnDeleteBackupServices: --> fnDeleteBackupServices
10:55:06: BARSInstall.cpp: fnDeleteService: --> fnDeleteService
10:55:06: BARSInstall.cpp: fnDeleteService: Delete service stiBack on server (null)
10:55:06: BARSInstall.cpp: fnDeleteService: Service does not exist
10:55:06: BARSInstall.cpp: fnDeleteService: <-- fnDeleteService
10:55:06: BARSInstall.cpp: fnDeleteService: --> fnDeleteService
10:55:06: BARSInstall.cpp: fnDeleteService: Delete service rcmdsvc on server (null)
10:55:06: BARSInstall.cpp: fnDeleteService: Service does not exist
10:55:06: BARSInstall.cpp: fnDeleteService: <-- fnDeleteService
10:55:06: BARSInstall.cpp: fnDeleteBackupServices: <-- fnDeleteBackupServices
Action 10:55:06: UninstallBackup.
10:55:07: BARSInstall.cpp: fnUninstallBackup: --> fnUninstallBackup
10:55:07: InstallUtils.cpp: DeleteNTUser: Function Started
10:55:07: InstallUtils.cpp: DeleteNTUser: Failed to release object: [2147944621]
1: Failed to delete user WinNT://BOX
10:55:07: InstallUtils.cpp: DeleteNTUser: Function Ended
10:55:07: BARSInstall.cpp: fnUninstallBackup: DeleteNTUser BackAdmin returned: 1
10:55:07: InstallUtils.cpp: DeleteNTUser: Function Started
10:55:07: InstallUtils.cpp: DeleteNTUser: Failed to release object: [2147944621]
1: Failed to delete user WinNT://BOX
10:55:07: InstallUtils.cpp: DeleteNTUser: Function Ended
10:55:07: BARSInstall.cpp: fnUninstallBackup: DeleteNTUser stiBackAdmin returned: 1
10:55:07: BARSInstall.cpp: fnUninstallBackup: <-- fnUninstallBackup
Action 10:55:07: RemoveBARSServerReg.
Action 10:55:07: ProcessComponents. Updating component registration
Action 10:55:07: StopServices. Stopping services
Action 10:55:07: DeleteServices. Deleting services
Action 10:55:07: RemoveODBC. Removing ODBC components
Action 10:55:07: RemoveRegistryValues. Removing system registry values
Action 10:55:07: RemoveFiles. Removing files
Action 10:55:07: CreateFolders. Creating folders
Action 10:55:07: InstallFiles. Copying new files
Action 10:55:07: CreateShortcuts. Creating shortcuts
Action 10:55:07: RegisterClassInfo. Registering class servers
Action 10:55:07: RegisterProgIdInfo. Registering program identifiers
Action 10:55:07: WriteRegistryValues. Writing system registry values
Action 10:55:07: DisableCancelClick.
Action 10:55:07: ApplyConfiguration.
10:55:07: BARSInstall.cpp: fnApplyConfiguration: --> fnApplyConfiguration
10:55:07: MSIUtils.cpp: fnMsiGetProperty: Function started
10:55:07: MSIUtils.cpp: fnMsiGetProperty: CustomActionData = "C:\BARSServerConfig.reg"
10:55:07: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:55:07: BARSTargetServer.cpp: fnApplyBARSServer: --> fnApplyBARSServer
10:55:07: MSIUtils.cpp: fnRunCommand: Function started
10:55:07: MSIUtils.cpp: fnRunCommand: szCmd_ = "C:\WINNT\system32\cmd.exe" /c regedit /s "C:\BARSServerConfig.reg"
10:55:08: MSIUtils.cpp: fnRunCommand: Timeout = 10000 milliseconds
10:55:08: MSIUtils.cpp: fnRunCommand: Time used = 500 milliseconds
10:55:08: MSIUtils.cpp: fnRunCommand: CreateProcess returned: 0
10:55:08: MSIUtils.cpp: fnRunCommand: Function ended
10:55:08: BARSTargetServer.cpp: fnApplyBARSServer: BARS configuration was applied successfully.
10:55:08: BARSTargetServer.cpp: fnApplyBARSServer: remove() returns 0.
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCCMConfig: --> fnMigrateBARSServerCCMConfig
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function started
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Backup\Targets\CM not found.
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function ended
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCCMConfig: <-- fnMigrateBARSServerCCMConfig
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCRAConfig: --> fnMigrateBARSServerCRAConfig
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function started
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Backup\Targets\Apps not found.
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function ended
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCRAConfig: <-- fnMigrateBARSServerCRAConfig
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCARConfig: --> fnMigrateBARSServerCARConfig
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function started
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Backup\Targets\Art not found.
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function ended
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCARConfig: <-- fnMigrateBARSServerCARConfig
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCERConfig: --> fnMigrateBARSServerCERConfig
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function started
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Backup\Targets\CER not found.
10:55:08: MSIUtils.cpp: fnRegEnumKeyEx: Function ended
10:55:08: BARSTargetServer.cpp: fnMigrateBARSServerCERConfig: <-- fnMigrateBARSServerCERConfig
10:55:08: BARSTargetServer.cpp: fnApplyBARSServer: SHDeleteKey() returns 2.
10:55:08: BARSTargetServer.cpp: fnApplyBARSServer: <-- fnApplyBARSServer
10:55:08: BARSInstall.cpp: fnApplyConfiguration: <-- fnApplyConfiguration
Action 10:55:08: RegisterTypeLibraries. Registering type libraries
Action 10:55:08: RollbackBARS.
Action 10:55:08: InstallBARS.
10:55:08: BARSInstall.cpp: fnInstallBARS: --> fnInstallBARS
10:55:08: BARSInstall.cpp: fnDeleteBackAdminFolders: --> fnDeleteBackAdminFolders
10:55:08: BARSInstall.cpp: fnDeleteBackAdminFolders: FindFirstFile() failed, GetLastError() = 2
10:55:08: BARSInstall.cpp: fnDeleteBackAdminFolders: <-- fnDeleteBackAdminFolders
10:55:08: MSIUtils.cpp: fnMsiGetProperty: Function started
10:55:08: MSIUtils.cpp: fnMsiGetProperty: CustomActionData = "********"
10:55:08: MSIUtils.cpp: fnMsiGetProperty: Function ended
10:55:08: MSIUtils.cpp: fnParseParmsSecure: Function started
10:55:08: MSIUtils.cpp: fnParseParmsSecure: Function ended
10:55:08: InstallUtils.cpp: AddNTUser: Function Started
10:55:08: InstallUtils.cpp: AddNTUser: Get User object failed or User object not exists : [2147944620]
10:55:09: InstallUtils.cpp: AddNTUser: Bind to group [WinNT://BOX/Administrators]
10:55:09: InstallUtils.cpp: AddNTUser: Add user to group [WinNT://BOX/BackAdmin]
10:55:10: InstallUtils.cpp: AddNTUser: Function Ended
10:55:10: BARSInstall.cpp: fnInstallBARS: Created BackAdmin user.
10:55:10: InstallUtils.cpp: AddMTSCom: Function Started
10:55:10: InstallUtils.cpp: AddMTSCom: dllpath = C:\CiscoWebs\BARS\Bin\BARS.dll
10:55:10: InstallUtils.cpp: AddMTSCom: application = BARS
10:55:10: InstallUtils.cpp: AddMTSCom: SUCCESS: Created new COM instance
10:55:14: InstallUtils.cpp: AddMTSCom: MTS Com+ component created successfully.
10:55:14: InstallUtils.cpp: AddMTSCom: Function Ended
10:55:14: BARSInstall.cpp: fnInstallBARS: Created BARS MTS COM+ component.
10:55:14: InstallUtils.cpp: AddIISVirDir: Function Started
10:55:14: InstallUtils.cpp: AddIISVirDir: Adding Virtual Dir /LM/W3SVC/1/Root/BARS
10:55:14: InstallUtils.cpp: metaAddKey: Succeeded adding new child key /BARS
10:55:15: InstallUtils.cpp: metaCreateApplication: metaCreateApplication failed. Error -2146368492: The identity or password set on the application is not valid

10:55:15: InstallUtils.cpp: metaCreateApplication: AppCreate() failed
10:55:15: InstallUtils.cpp: AddIISVirDir: Exception: AddIISVirDir() failed
10:55:15: InstallUtils.cpp: AddIISVirDir: AddIISVirDir() failed
10:55:15: InstallUtils.cpp: AddIISVirDir: Function Ended
10:55:15: BARSInstall.cpp: fnInstallBARS: Error: AddIISVirDir() returned 1
10:55:15: BARSInstall.cpp: fnInstallBARS: <-- fnInstallBARS
Action ended 10:55:15: InstallFinalize. Return value 3.
Action 10:55:15: Rollback. Rolling back action:
10:55:15: BARSInstall.cpp: fnUninstallBARS: --> fnUninstallBARS
10:55:15: InstallUtils.cpp: DeleteMTSCom: Function Started
10:55:15: InstallUtils.cpp: DeleteMTSCom: MTS Com+ component deleted successfully.
10:55:15: InstallUtils.cpp: DeleteMTSCom: Function Ended
10:55:15: BARSInstall.cpp: fnUninstallBARS: DeleteMTSCom(BARS) returned: 0
10:55:16: BARSInstall.cpp: fnStartService: --> fnStartService
10:55:16: BARSInstall.cpp: fnStartService: Check service IISADMIN on server (null)
10:55:16: BARSInstall.cpp: fnStartService: The value of the return state
10:55:16: BARSInstall.cpp: fnStartService: <-- fnStartService
10:55:16: BARSInstall.cpp: fnStartService: --> fnStartService
10:55:16: BARSInstall.cpp: fnStartService: Check service W3SVC on server (null)
10:55:16: BARSInstall.cpp: fnStartService: The value of the return state
10:55:16: BARSInstall.cpp: fnStartService: <-- fnStartService
10:55:16: InstallUtils.cpp: DeleteIISVirDir: Function Started
10:55:16: InstallUtils.cpp: DeleteIISVirDir: Delete virtual directory: /LM/W3SVC/1/Root/BARS
10:55:16: InstallUtils.cpp: DeleteIISVirDir: Finding application associated with the virtual directory
10:55:16: InstallUtils.cpp: metaGetData: Function started
10:55:16: InstallUtils.cpp: metaGetData: Metabase path: /LM/W3SVC/1/Root/BARS
10:55:16: InstallUtils.cpp: metaGetData: OpenKey Succeeded
10:55:16: InstallUtils.cpp: metaGetData: metaGetData failed. Error -2146646015:
10:55:16: InstallUtils.cpp: metaGetData: GetData failed
10:55:16: InstallUtils.cpp: metaGetData: Function ended
10:55:16: InstallUtils.cpp: metaGetData: No application is associated with this virtual directory: BARS
10:55:16: InstallUtils.cpp: metaDeleteKey: Function started
10:55:16: InstallUtils.cpp: metaDeleteKey: Delete Key /LM/W3SVC/1/Root/BARS
10:55:16: InstallUtils.cpp: metaDeleteKey: CoInitialize() succeded
10:55:16: InstallUtils.cpp: metaDeleteKey: CoCreateInstance() succeeded
10:55:16: InstallUtils.cpp: metaDeleteKey: OpenKey succeded
10:55:16: InstallUtils.cpp: metaDeleteKey: Successfully deleted key: /LM/W3SVC/1/Root/BARS
10:55:16: InstallUtils.cpp: metaDeleteKey: Function ended
10:55:16: InstallUtils.cpp: DeleteIISVirDir: Function Ended
10:55:16: BARSInstall.cpp: fnUninstallBARS: DeleteIISVirDir() returned: 0
10:55:16: InstallUtils.cpp: DeleteNTUser: Function Started
1: Successfully Deleted user: WinNT://BOX/BackAdmin
10:55:16: InstallUtils.cpp: DeleteNTUser: Function Ended
10:55:16: BARSInstall.cpp: fnUninstallBARS: DeleteNTUser BackAdmin returned: 0
10:55:16: BARSInstall.cpp: fnDeleteBackAdminFolders: --> fnDeleteBackAdminFolders
10:55:16: BARSInstall.cpp: fnDeleteBackAdminFolders: FindFirstFile() failed, GetLastError() = 2
10:55:16: BARSInstall.cpp: fnDeleteBackAdminFolders: <-- fnDeleteBackAdminFolders
10:55:16: BARSInstall.cpp: fnUninstallBARS: fnDeleteBackAdminFolders() returned: 0
10:55:16: BARSInstall.cpp: fnUninstallBARS: <-- fnUninstallBARS
DEBUG: Error 2911: Could not remove the folder C:\CiscoWebs\BARS\Bin\.
Internal Error 2911. C:\CiscoWebs\BARS\Bin\
10:55:16: BARSInstall.cpp: fnRemoveBARSReg: --> fnRemoveBARSReg
10:55:16: BARSInstall.cpp: fnRemoveBARSReg: SHDeleteKey() returns 0.
10:55:16: BARSInstall.cpp: fnRemoveBARSReg: <-- fnRemoveBARSReg
Action ended 10:55:16: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {26F0BC16-65DD-46DA-B3B4-2EE73F73F408}
Property(S): VersionNT = 500
Property(S): ApplyConfiguration = C:\BARSServerConfig.reg
Property(S): InstallBARS = **********
Property(S): ISSCHEDULEREBOOT = TRUE
Property(S): TARGETDIR = C:\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\Administrator\Application Data\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): BACKUP_PROGRAMMENU = C:\Documents and Settings\All Users\Start Menu\Programs\Cisco IP Telephony Applications Backup\
Property(S): BARS_LOGS = C:\Program Files\Common Files\Cisco\Logs\BARS\
Property(S): BARS_BACKUP_LOGS = C:\Program Files\Common Files\Cisco\Logs\BARS\BACKUP\
Property(S): BARS_ROOT = C:\CiscoWebs\BARS\
Property(S): BARS_BIN = C:\CiscoWebs\BARS\Bin\
Property(S): BARS_IMAGES = C:\CiscoWebs\BARS\Images\
Property(S): BARS_INCLUDES = C:\CiscoWebs\BARS\Includes\
Property(S): CISCOLOGS = C:\Program Files\Common Files\Cisco\Logs\
Property(S): BARS_PROGRAMMENU = C:\Documents and Settings\All Users\Start Menu\Programs\Cisco BARS\
Property(S): BARS_REMOTESCRIPTS = C:\CiscoWebs\BARS\_RemoteScripts\
Property(S): BARS_RESTORE_LOGS = C:\Program Files\Common Files\Cisco\Logs\BARS\RESTORE\
Property(S): CISCOWEBS = C:\CiscoWebs\
Property(S): BARS_SCRIPTLIBRARY = C:\CiscoWebs\BARS\_ScriptLibrary\
Property(S): BARS_STYLES = C:\CiscoWebs\BARS\Styles\
Property(S): CISCO_TRACE = C:\Program Files\Cisco\Trace\
Property(S): BARS_TRACE = C:\Program Files\Cisco\Trace\BARS\
Property(S): CISCO = C:\Program Files\Cisco\
Property(S): CCM = C:\Program Files\Cisco\CallManager\
Property(S): CCMSHARED = C:\Program Files\Cisco\CallManager\Shared Files\
Property(S): TempFolder = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Property(S): CCMTEMP = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Cisco\
Property(S): CCMTOMCAT = C:\Program Files\Cisco\CallManager\Tomcat\
Property(S): CCMTRACE = C:\Program Files\Cisco\CallManager\Trace\
Property(S): CCMWEB = C:\Program Files\Cisco\CallManager\Web\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): CISCOCOMMON = C:\Program Files\Common Files\Cisco\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FavoritesFolder = C:\Documents and Settings\Administrator\Favorites\
Property(S): FontsFolder = C:\WINNT\Fonts\
Property(S): INSTALLDIR = C:\
Property(S): LocalAppDataFolder = C:\Documents and Settings\Administrator\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\Administrator\My Documents\My Pictures\
Property(S): PersonalFolder = C:\Documents and Settings\Administrator\My Documents\
Property(S): PrimaryVolumePath = C:\
Property(S): SendToFolder = C:\Documents and Settings\Administrator\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINNT\system\
Property(S): SystemFolder = C:\WINNT\system32\
Property(S): SourceDir = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft4~tmp\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): WindowsFolder = C:\WINNT\
Property(S): WindowsVolume = C:\
Property(S): BARSSTATUS = IDLE
Property(S): HARDWARE = MCS7825
Property(S): IISVERSION = #5
Property(S): SQLSERVICEPACK = 768
Property(S): SQLVERSION = 8.00.194
Property(S): _IsMaintenance = Remove
Property(S): _IsSetupTypeMin = Typical
Property(S): AgreeToLicense = No
Property(S): ALLUSERS = 1
Property(S): ApplicationUsers = AllUsers
Property(S): ARPCOMMENTS = Contact your local administrator
Property(S): ARPCONTACT = Technical Assistance Center (TAC)
Property(S): ARPHELPLINK = Property(S): ARPHELPTELEPHONE = 1-800-553-2447
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREPAIR = 1
Property(S): ARPREADME = Readme.txt
Property(S): ARPURLINFOABOUT = Property(S): ARPURLUPDATEINFO = Property(S): CancelBackup = 0
Property(S): CCMCheck = False
Property(S): CCMInstalled = False
Property(S): CERInstalled = False
Property(S): CRAAlone = False
Property(S): CRAInstalled = False
Property(S): DefaultUIFont = Tahoma8
Property(S): DestinationPathOption = LOCAL
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): Display_IsBitmapDlg = 1
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): DWUSINTERVAL = 30
Property(S): Error_BlankPassword = You must enter a phrase from 1 to 15 characters in length. This phrase may contain English lower-case letters, English upper-case letters, Westernized Arabic Numerals, and the following Non-alphanumeric "special characters" { } . < > : ? / | \ ` ~ ! @ $ ^ & * ( ) _ - + ,
Property(S): Error_BlankSrvrName = You must enter a valid Backup Server name. TCP/IP name resolution is required to locate this Server.
Property(S): Error_CRAStandAlone = Cisco BARS installation could not detect Cisco CallManager on this system. BARS can only be installed as 'Backup Target' on Cisco CRS server. Please install 'Backup Server' on the Cisco CallManager server.
Property(S): Error_DifferentPassword = The passwords you entered do not match.
Property(S): Error_InvalidPassword = The password you entered does not match with the one on Backup Server.
Property(S): Error_InvalidPrivatePwd = The password you entered is not valid.This phrase may contain English lower-case letters, English upper-case letters, Westernized Arabic Numerals, and the following Non-alphanumeric "special characters" { } . < > : ? / | \ ` ~ ! @ $ ^ & * ( ) _ - +
Property(S): ErrorDialog = SetupError
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): LastBackupSize = 0
Property(S): Manufacturer = Cisco Systems, Inc.
Property(S): MsiHiddenProperties = **********
Property(S): NVRUNVIEWER = 1
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PREVINST = No
Property(S): ProductCode = {BD50359F-C948-4ECC-9B21-F01AF4D54A89}
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = Cisco Backup And Restore System
Property(S): ProductVersion = 4.0.8000
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SchedulerDays = 0111110
Property(S): SchedulerEraseTar = 3
Property(S): SchedulerFrequency = 1
Property(S): SchedulerLogLength = 14
Property(S): SchedulerTime = 2.0.AM
Property(S): SecureCustomProperties = NEWPRODUCTFOUND;UPGRADEFOUND
Property(S): SetupType = Typical
Property(S): BackAdminPassword = **********
Property(S): SZCMVER = 2
Property(S): Readme.txt = ARPREADME
Property(S): AdminUser = 1
Property(S): Time = 10:55:17
Property(S): BARSServerConfigPath = C:\BARSServerConfig.reg
Property(S): Preselected = 1
Property(S): UILevel = 5
Property(S): OriginalDatabase = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft4~tmp\Cisco Backup And Restore System.msi
Property(S
 
Look at the security eventlog for an error regarding rights to logon. The problem is that the installer is trying te logon with the IUSR_guest or IWAM????? This user has no rights to do that. To quickly solve the problem make the user a member of the administrators group or give the user more rights (in local security policy). Re-install BARS again. Then it should work.
 
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