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Eyretel / Witness upgrade

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JBM101

JBM101

Technical User
Mar 3, 2006
50
GB
I am currently using the old style Media Store NT call recorders, recording trunk side. The calls are archived off on to a SAN rather than DAT tapes.

We are using the avaya CM3 platform and are looking to upgrade to the new IP recording solution provided by Witness (or are they called Verint now)Does anyone know if it is possible to upgrade the exising databases (stored in SQL) and there associated redordings to the new platform

Thanks
 
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