Extreme Summit x250 24 port issue

[AvayaUser74]

Hey guys,

I was sent an extreme switch today (Summit Extreme x250e-24t) as it stop operating per my customer. When I plug it in the MGMT light starts blinking green immediately and does not stop (For the 2 and a half hours I let it go).

I plugged a terminal cable in and I get no response from it.

Any ideas on factory defaulting or even getting the device to respond? Or do I have a brick at the moment?

Thanks!

 

[atascoman]

If you are connected to the console and reboot it, do you see the POST messages? If so, when you see the boot ROM section startup you can hold the spacebar down and it will go into the shell where you can blow away the config and see if that works for defaulting it. It sounds like the software is hosed, but I could be wrong.

 

[Xiceron]

Hi....

I have the same issue..... I´m connected by console, and at the hyperterminal, it doesn´t show anything form the switch, the model is a summit x250e-48p, please help..... how can i fix it???? :S I´m worried to lost my job!

 

[oclaudiox]

It seems a hardware problem. In Brazil we pay around $ 340.00 to solve that.

Claudio.

oClaudioX