Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Extract Disa WAV file?

Status
Not open for further replies.

AJ22

Programmer
Dec 7, 2016
103
GB
Hi can anyone answer my question above if it's possible to pull the file from the pbx? Customer has professional recordings I need to extract and upload to new NS. Can it be done via file transfer utility menu? Current system is NCP500. Can the file be uploaded to mailbox so caller can leave a msg or would this have to route to a group and play ogm via queing table then sequence2 to straight to a mailbox ? Thanks!
 
yes you can, take the disa card out of service on the NCP and in utility message transfer to pc select ogm number or all

upload to ns much the same way except you dont have to take it out of service
 
Cheers for that mate. They want the calls to overflow to this professional recording then leave a message straight after what is the best way to do that when working with disa/svm? Does above sound about right to you ?
 
no it will have to go to the svm to leave a message you can use an audio device to transfer the recording as you cant upload
 
Ncp saves the disa as .ogm file and not wav it's very basic. You will need a tvm to do what you need or upgrade to an NS and have um instead.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top