I have this report that is working very well. The only problem is why I export to a text file it adds an extra character to the begging of some lines. It looks random to me.
As Vridu says, you'd do better with the latest patches and dlls. Last year, there was a change in Crystal 8.5 that improved it a great deal. If your export-choice says Excel Extended rather than MS Excel 97, then an update should fix it.
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