Externally Forwarded calls answered by Voicemail Pro on no answer time. 1

[hurricaneguy]

Is there a way turn off the feature that allows VMPro to retrieve an externally transferred call that surpasses the No Answer ime?

I have a user that forwards her desk phone to her cell. She wants the cell phone voice mail to answer instead the system VM. So far the only idea I have had is to increase the no answer time to be greater then the no answer time on the cell phone but I would prefer it simply dumps the call to the cell and forgets about it.

 

[kholladay]

Extend the no answer time to a number that is larger than your cell phone's voicemail pickup time.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[tlpeter]

Or turn of voicemail for the user.


BAZINGA!

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