External Transfer with an Intertel System

[Kaly]

Is there external transfer capability with Intertel systems (I do not have information concerning the model, software release, etc. of the particular system at this point)? What steps would a user have to take in order to externally transfer a call?

I'm wondering if Intertel systems have the capability similar to the Link feature that Norstar phone systems have.

Any information would be greatly appreciated. Thanks in advance!

 

[jeffmoss26]

I am at my dad's office and they have an AXXESS. I just called home and transferred the call to my mom's cellphone. I dont know if you can transfer an Intercom call to an external number, though. The phone guru is not in, but I can ask him another time. jeff moss
jeffmoss26@adelphia.net

 

[Gareth1978]

Though I've never heard of the system to which you refer usually if you set up an external number as a shared/speed dial number on the PBX you can divert a call to the shared/speed dial number.

 

[bakaatz]

Yes, Inter-tel is capable of doing that. We do it all the time in our office. For specifics we need more info as to the Inter-tel system you are dealing with.