External Proliant 4200 SCSI

[doubleJ]

Hello,

I have a 4200 series external SCSI drive enclosure.
I currently have it set up as an Array 5 hot plug with 14 18.2 ultrawide drives.
I have one drive that is completely out "No lights".
I tried swapping it out and the new drive gives me an amber light "bad".
On the external closure I have a flashing Enclosure Status light "amber".
When I go into the disk config. the array shows that slot doesn't exist.
Can you help with this.

thanks

 

[Sunny79]

Your SCSI backplane on the enclosure has a failed port, look into replacing it. To try a workaround upgrade the controller firmware and see if the issue is resolved. if that is not the issue, replace the SCSI backplane.

 

[doubleJ]

Replaced the backplane resolved the problem. thanks

 

[Sunny79]

No Problem, glad to be of service. If you have anymore questions don't hesitate to ask.