External forwading - Via AA

[kelltele]

I have set up a customer with an external forwarding button via personal speed dial. It does work ok,
the issue is that it uses two lines, like a conference call, I've tried to insert a Hook flash with the transfer button to no avail. the system has only three lines. Question is, is there any way to force a centrex transfer ?
I know "essential" has it but I'm dealing with basic.
Thanks for any thoughts.

 

[TouchToneTommy]

Back in the day, a real Partner system with Partner Messaging or Partner Mail VS R5 allowed a selector code to do a Centrex Transfer. That's not an option in Basic mode, so sorry, not possible.

 

[tekguy125]

Have you tried giving them a recall button then press the recall button instead the transfer button and then the phone number? If your phone provider has that option available that should work.