External Call Forwarding with OLI enabled

[Comm12]

My customer has a BCM50 with 3.0 SW. Because he has tenants in his space who need to pass their own DID numbers on outbound calls we worked with the carrier to change the circuit's configuration to allow the BCM to pass OLI.

Now the customer can't forward his phones externally because the BCM is passing the calling party's phone number for caller ID. When the calling party number hits the carrier router the router kills the call because the number is not one of the the carrier's DID numbers and does not pass their security test.

The carrier says they cannot change their configuration. Outbound calls through their router have to be in the DID range for the circuit. Does anyone know of a setting in the BCM that I can use to have the BCM always pass the OLI number and not the calling party's number? Other work arounds or suggestions? Thanks.

 

[snowman50]

Try unticking the etsi box to prevent caller id being sent from carrier..

In the uk we would tick th1s so as the incoming caller number ID is forwarded on instesd of the bcm line number

 

[cook1082]

This is a dynamic PRI had same problem the CO is looking for the BTN. Try send name display uncheck.

 

[Comm12]

Thanks for the follow-up responses. Unfortunately, I have tried checking and un-checking the send name option and it has not made a difference in terms of being able to forward the phone to an external number when the phone is called by an external caller.

Regarding the ETSI note: I forgot to mention that this is a North American PRI but I will check into that area of programming to see if there is a NA equivalent in there.

Thanks.

 

[cook1082]

I did this once to get it to the cell phone I added the cell number to the dialing plan digits so when the phone was forwarded it would use the digits to dial out,Don't ask me why I did it like this but was able to get it to work.

 

[danthephoneman]

Did you try uncheking Caller ID set in the target line?