I have a magix 4.0 that has the extension showing when you call internally instead of the name. This is only happening on 5 out of 50 users and I see nothing different when comparing the extensions to each other on a print out in WinSPM. Anyone know what I might be missing here?
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Extension shows instead of Name 1
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telecomtekperson
Vendor
Have you gone into labeling and tried to relabel the extension? Maybe the extension number is in the name field.
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1
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TouchToneTommy
Vendor
On the last page of extension programming is Display Preference. Choices are Name, Number, or Both. Check known good extensions against problem extensions.
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