Extension paging & Overhead - 1 Group 2

[cztech]

Does anyone have experience combining Overhead Paging and Speakerphone Paging on one DSS button? I am having a hard time making this work.

Overhead paging works fine using a short code that dials a trunk that's tied into a UPAM/overhead system. And I've created a User that has Forwarding behavior set to dial this short code on all calls it receives (forward unconditional - as well as forward hunt group calls).

In the Hunt Group I use for Speakerphone paging, I've added this Overhead paging extension. But, when I use a button programmed for "DialPaging" of this hunt group, only Speakerphone Paging works, and the Overhead Page does not work.

I'd like to avoid making this customer use two different buttons for each kind of page. Any suggestions/experience appreciated.

 

[IPAlot]

I have set up many sites using a DT phone with a transformer or that ua thingy you mention into an Amp connected to speakers, users just page the ext of the DT phone or the group that it is a member of, set up like tyhis and add whichever phones you want to page into the group in group mode, no probs bro...

 

[cztech]

I don't have access to DT phones here, but just out of curiosity, are you using the phone's adjunct port to connect to the transformer?

 

[kflounders]

You can change the page post from a CO trunk port to a POT station port. This works great. All you have to do is put the POT station into a huntgroup that you page to and you will ba able to page to both at the same tim. You can still page to either individually.

 

[cztech]

Do you need a UPAM if using a POTS port? I've tried this before, with and without a transformer, without success. Have always had to go with a trunk port to make paging work.

 

[IPAlot]

I have found that pots ports sometimes have the disconnecting when hung up go thru the speakers

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.

 

[Morrack]

cziemer, you are right it's a pain to get paging via a POTS port working without a UPAM, but here is the secret:

Set the port to normal extensions first. Then connect your buttset across the tip and ring of the analog port after connecting it to the amp (ie keep it connected while doing this). Set the extension to paging, and initiate an immediate reboot. Just before the IPO goes down, go off-hook on your buttset and listen to the dialtone - stay offhook on the buttset through the reboot. When the IPO comes up, you'll hear a tone on your buttset, then battery. At this point you can disconnect the buttset and try paging - should be good, even if you have to reboot the IPO again in future you won't need to go through this again.

Peter

 

[cztech]

Thanks to all the intergalactic configurators and technical modulators for the replies. I finally have overhead paging working through a pots port, setup as an extension, but for some reason when I add this extension to the hunt group (which I want to page all phones PLUS the overhead) - only the phones are paged. The Pots port is set as a standard phone. If I dial the extension it overheads, but it is just not included in the hunt group page. any more ideas?

cale

 

[IPGuru]

Set the pot type to paging ext, use a upam or follow morracs instructions above.

This keeps the line to the amp epermanently open (No Dial tone, No ring Burst Etc) & will allow it to recieve page calls as part of a group.

 

[aarenot]

Cale,
I have a question about using a upam on an IP Office to do paging and also ringing on incoming calls over paging. I figured out a way to get it done. If you use an analog ext. and make it ring, then plug in an anaolog phone to the ext, placed near the UPAM. Then cut the speaker leads for the ringer on the analog phone, and splice the speaker leads to the BGM input on the UPAM, whenever the analog ext speaker rings, it will then ring through the paging system through back ground music input on the paging port. The UPAM still has to be connected through another port(trunk, or analog (pots) ext.) for paging input, but ringing can be done via this second ext using its analog phone speaker output to feed the ring tone into the BGM input on the UPAM.

Is there a batter way to do this? Is it possible to use the paging input to both ring and also do paging with one connection to the UPAM?

 

[Morrack]

You still need two seperate ports for paging and ringing, but I cannot imagine actually needing to do that to a poor analog phone - you should be able to wire the T/R of the POTS port your using for ringing directly to the ringer input on your UPAM...?

Unless IPO is like Magix with it's POTS ports - non-standard voltages. That would really suck.

Peter

 

[aarenot]

I tried connecting the BGM to an analog port and it showed as connected on the IPO as soon as the physical connection was made. So, when the UPAM BGM connection takes the analog ext. off hook, the ring will be done and the connection is made, so the ring does not come through. I took my test set apart and connected the speaker lead to the BGM and that worked. unfortunately the ring would not come through since the BGM answered immediately when connecting direct to pots port. Unless there is some place besides the T/R terminals to connect the pots port to on the UPAM, I am not aware of where to connect to the UPAM for a ringer input, everywhere I have tried it answers, or goes off hook immediate.

I agree about butchering a poor analog phone, but I haven't found another way as of yet. Is it possible another pair besides the T/R from the pots port would send a bell tone(ring generator signal only not pots signal) when the port is ringing so the BGM could just send the ring tone through paging via the BGM port?
Thanks,
Todd

 

[cztech]

IPGuru & Morrack- MUST I set the POTS port to type speaker? I have done this and just receive a busy tone. I will try these suggestions next chance I have.

 

[Morrack]

aarenot: missed the fact that you were connecting to a BGM port assumed you were connecting to a night ringer input. IN that case yes, either kill a poor analog phone as you've described, or (more professional and neater looking) purchase a night ringer module (bogen makes one, think it's the NR-100 or something close to that) which converts ringinging signals into an audio feed to be sent into a BGM port.

cziemer yes, it must be set to speaker. YOu are having that problem because you need to reboot the IPO while off-hook on your buttsett on that port. Occasionally I've had to try my above listed procedure a couple times to get it to work. Sometimes if you go offhook too soon the POTS port will time-out and disconnect you before the reboot starts. You must be offhook through the reboot. I tend to send in the reboot immediately and wait a sec before going offhook, to compensate for the delay between sending a reboot request and it actually starting.

Peter