Extension lights specific handset key 2

[BaccyNet]

Hi all!

I've got a bit of a problem with programming a function that has been asked of me, hopefully you guys can helpy me as you are all so good at this

What they want is the user can dial ext 6666 from any handset in the building and it flashes on a set key on a users handset. The user can then use this key to answer the call. Although there is currently one user they may want more to be able to take the call.
The 6666 extension would be an internal only extension so no externals calls should be coming through to it.

I have tried setting up a hunt group with the extension number with no-one in it and then mapping the h/g to a handset key but this doesnt work. I also looked through voicemail settings but cant find anything that seems relevant.

Am I missing something really obvious? I'm sure it cant be a request that has not been heard before so I'm looking for a bit of help please!

The switch is a 3300ICP running 7.1 software using embedded VM. The handsets are 5212's and 5215's. Any other info I've missed, I'll gladly supply.

Many thanks!!
Steve

 

[MitelInMyBlood]

Simply make it a broadcast group appearance as a non-prime key on the phones where you want the capability to answer. Max of 32 line appearances. Make it Multicall so multiple folks can call and multiple folks can answer.

 

[kwbMitel]

What MIB said.

Form - Multiline Set Key Appearance.

Select Vacant Key

Program Type Multicall
DN 6666
Ring Ring

You can route to VM if required in call re-routing forms.

A Message Waiting appearance for VM can also be programmed.


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[BaccyNet]

I knew I'd be in totaly the wrong direction!

Thanks guys, that works exactly as they want it on multiple handsets as well. Thankyou so much!!!!

Stars given to MitelInMyBlood and kwbMitel for outstanding speed in solving my problem