Sooperbohl
Technical User
Good morning,
I have a user that currently call forwards her extension to another extension after 4 rings instead of forwarding to voicemail like most users do. She is looking to forward to that extension if she does not answer and it that extension is RNA also, she wants it to roll to a third extension. Any quick solutions for this? Can it be done with out a hunt group?
Extension A call forward to Extension B if RNA, If Extension B does not answer, rings to Extension C
Appreciate any advise.
Thanks
CUCM 8.6.2
Soop
I have a user that currently call forwards her extension to another extension after 4 rings instead of forwarding to voicemail like most users do. She is looking to forward to that extension if she does not answer and it that extension is RNA also, she wants it to roll to a third extension. Any quick solutions for this? Can it be done with out a hunt group?
Extension A call forward to Extension B if RNA, If Extension B does not answer, rings to Extension C
Appreciate any advise.
Thanks
CUCM 8.6.2
Soop