extension 222's voicemail is answering lines.

[Maestro21]

I have autoattendant set to answer after four rings, however ext 222's vm is answering the lines after about 3 rings. Nortel mics and a startalk flash. Any ideas?

 

[curlycord]

Go into 222 Capabilities and change the Call Forward No Answer ring count to 4 or more.

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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[Maestro21]

so each ext vm has to be set to more rings than the AA. Is that the case?

 

[curlycord]

Or AA to less...yes.

You have a set ring and you have vmail answering as a backup alos so you need to change your rings counts so they do not conflict with each other.

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[Maestro21]

will do tomorrow. thanks again

 

[Maestro21]

Setting rings did the trick. I wasn't aware that an extension would auto pick up an incoming call. Thanks for all help .