Extension 133 gives false rings on a double 1232TD

[mbonjani]

Extension 133 gives false rings on a double 1232TD.How do I get rid of them?

 

[mrpeabody]

Please elaborate. False rings?

Put a display phone there and see where the calls are coming from.

 

[mbonjani]

Thanks.Kxt7230 does not ring.Its only the slt so I cant tell where they are coming from but let me observe for a while.

 

[mrpeabody]

Try a number change. Assign 133 to a digital phone. See if the problem moves with it. If it doesn't it's internal to the phone system itself (because the phone system saves settings to the ports, not the extensions). Usually if this sort of thing happens, it's a call-forward issue or a extension group issue. You can also try to forward x133 to a display phone, then try to diagnose. Also look to see if it is an intercom ring or a CO ring, to try to track where it's coming from.