Extending stations via voip or call forward

[dwj]

Hi, I have a customer that has a help desk on the west coast and and has a few support people in the east.
It would be nice if they could all take live calls and instead of using VM.

The features of a hunt group with a couple of lines call forwarded to the exernal support people would work just fine. Unfortunetly hunt groups override call forwarding.

Does anyone know of a good solution to extend stations, via voip or toll calls, or? to combine a diverse help desk into a virtual group?

They are currently running a MICS 4.0.
TIA
Doug

 

[luv2ski]

mck makes a very good extender try looking on there web site

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[Arr]

As Pat says MCK or it is possible to use the Norstar Trunk VOIP gateways and an integrated dialing plan etc. VOIP trunking is what VOIP is all about.

PhM