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ext changing

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curt2k

Vendor
Jul 25, 2003
62
US
i have customer whos ext went from ext.198 to 321.can someone tell me how can this happen and how to put it back.
sts,w/8 line telephones
thanks
 
Some Vodavi systems have an extension relocation feature that can be inadvertently activated. I believe the code is 636 + extension that you'd like the phone to become. What can happen is that someone will begin dialing a telephone number without pressing a line key - and change their extension by mistake. Put it back by dialing 636 + 198. Hope that helps.

Mike
 
you can remove that by going ito flash 52 btn 24 dial 636 hold
push dss btn 1 and 2
then push hold
636 no longer works
 
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