Exports to Word usually get garbled. You could try Excel, though this can also make a dogs' dinner out of a neat little report.
If you try Excel and it works no better, look on this forum for tips to improve it.
Another solution if you want a 'hard copy' to distribute electronically is PFD/Acrobat, if your system has it. Software to read this format can be downloaded for free, and Crystal will export in PDF format without losing anything. Madawc Williams
East Anglia
Great Britain