I am using symposium to create reports off my PBX,I have taken some Crystal Reporting courses so I can manipulate exported reports from Symposium and create new ones. Is this the way to go? Or should I focus on trying to create new reports in Crytstal and import them into Symposium? Most of the canned reports in Symposium have too much info for the front office folks.
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Exporting Symposium to Crystal
- Thread starter willto
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Most of my reporting is for Symposium. I tend to simply create my own reports and then either import them into Symposium or simply run them in Crystal (export to Excel for distribution). I did start with modifying the canned reports, but that took too much time to figure out how to delete everything, rearrange sorting, etc.
My basic approach was to create 2 of my own "canned" reports - an application report and an agent report. I included all the information I thought was applicable. After that, I generate specific reports as needed. If you need any help with figuring out other reports, let me know. I've become quite adept in using Crystal and Symposium.
By the way, what versions are you using?
My basic approach was to create 2 of my own "canned" reports - an application report and an agent report. I included all the information I thought was applicable. After that, I generate specific reports as needed. If you need any help with figuring out other reports, let me know. I've become quite adept in using Crystal and Symposium.
By the way, what versions are you using?
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