Hello and good day! Here's my dilemma:
I've set up a Help Desk solution using a custom task form to a public folder on my Exchange server. The last goal I have for this project is to have the fields filled in by the user posted (exported) to an access database, building a trend and keeping record of any requests that we may get from now on. I've found some VBScript here & there to export contact information, but I can't get any of the code to work for my custom fields. This is a HUGE dilemma, as only 1 or 2 of my fields are not custom fields. For reference, we're using Outlook 2K and Access 2K on an NT domain with NT clients. Thanks in advance for any information!!!
I've set up a Help Desk solution using a custom task form to a public folder on my Exchange server. The last goal I have for this project is to have the fields filled in by the user posted (exported) to an access database, building a trend and keeping record of any requests that we may get from now on. I've found some VBScript here & there to export contact information, but I can't get any of the code to work for my custom fields. This is a HUGE dilemma, as only 1 or 2 of my fields are not custom fields. For reference, we're using Outlook 2K and Access 2K on an NT domain with NT clients. Thanks in advance for any information!!!