Export .wav from Call Pilot requires Telset connection?

[reklats]

Hi there,

We are trying to export our .wav file menu recordings from Call Pilot's Application Builder and we are receiving an error message indicating that, "A telset connection is required to export a voice item".

Does anyone know what this means and how we can get past this?

Thanks!

 

[mte0910]

When you open a voice item, it will prompt you for a phone number CallPilot can call you at. In order to "download" a voice item as a wav file, you must have this phone session established. You can upload without it.
I have all of my files downloaded so that I can copy the same voice recording to each CP and it makes restoring easier as well.

 

[Pbxpoweruser]

That procedure is the most retarted thing in CallPilot. I do not know why they are unable to have an export button in App Builder without having a telset connection established...