Export .txt characters per inch

[MEG0822]

I'm working with a client site that has Crystal Reports v8.5. They have delevoped reports and users use the runtime to run/view reports.

They want to export one of the reports to .txt format. When they do, it doesn't provide the dialogue to set characters per inch. This needs to be set to 14 so that fields (i.e. dates) aren't turncated.

Does anyone have an idea how to get the dialogue box?

Thanks.

 

[Montana751]

In release XI, the registry settings needed are as follows:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\Text
Dword - CharPerInch

and
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\TextExport
Dword - CharPerInch
Dword - PromptAgain - set to 1 if you want to be prompted each type text export is selected to enter the CharPerInch.

In 8.5, find the "Export" folder in the registry and setup, if needed, the other folders and associated DWords