Export error

[sameer11]

Hi,

I wasw orking fine before, but now when Iam trying to export a report to pdf format I get a error "failed to export the report". Can anyone advice please


Thanks,
Sameer

 

[sameer11]

more information for the above thread....


I am able to export it to excel and word but Iam not able to do it to pdf or rtf format

 

[synapsevampire]

Try applying the Monthly Hotfix:

http://support.crystaldecisions.com/updates/default.asp?ref=default.asp_selectlist_hotfix

If that doesn't help, what versioon of CR are you using, and how are you exporting (straight from Crystal, VB, ?).

You may have installed some software that clobbered your DLL or registry, or...

If it works fine, and then it doesn'[t, the general rule is to reinstall unless something new was introduced to the system.

-k

 

[sameer11]

Iam using cr 8.5

 

[rosemaryl]

Dear Sameer,

I was looking for some info at CR KB and came across this KB article and remembered your post.

This issue could be your problem and might explain why it was working and now is not.

It seems that when there are Null blob fields on the report the export to pdf can fail. The solution is that if you have any blob fields on your report that can be null, to do a suppression formula on the field.

Right click blob field/format field/click suppress formula editor (x-2) and enter the formula (replace field name with your blob field name):

isnull({myblobfield})

Note... your field will not appear in the list of selectable fields and will need to be manually typed.

Here is the link to the kb article at Crystal:

http://support.crystaldecisions.com/library/kbase/articles/c2010081.asp

I hope this solves your issue,

ro

Rosemary Lieberman
rosemary@microflo.com,

http://www.microflo.com

Microflo provides expert consulting on MagicTSD and Crystal Reports.