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Export button in CR 8.5 through TS active but does not react

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almir

Technical User
Apr 18, 2000
46
BA
Hi all.

I have problem when exporting CR 8.5.

Reports are generated and stored at SQL Server 2000 DB which resides at Windows Server 2003.

When users try to export data to Excel, everything works fine, but we also have a number of users accessing application and reports through terminal server connection.

All of the users accessing the server through terminal server connection are unable to export CR to anything.

Button for export at toolbar is active, but when they press it, nothing happens.

We have checked version of all .DLLs necessary for exporting, compatibility mode of CR.exe, the last hotfix and updates for CR, SP3 for CR 8.5 was applied, users are members of power users and terminal service groups and they are also local administrators.

Are there any limitations regarding export when connected through TS?

Thanks in advance.
 
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