Export button - CR6

[indoaryaan]

Hi, I have CR6 on a network. The users access the CR6 on the network. Two of the users have their Export button enabled, but on clicking it nothing happens. No export dialog box appears. Am i missing any DLL?? Or is any DLL corrupted??? The other users accessing the CR6 on the same network have no problem. Any help would be appreciated. Thanks ..............vasu.

 

[synapsevampire]

Could be a DLL issue, and it depends on how you're using CR (RDC, Print Engine API, etc.), as that's a very old version of CR.

Since it's unique to those 2 machines, I'd try reinstalling, making sure that they have adequate permissions, and that they have the same OS/updates as the other boxes.

-k

 

[indoaryaan]

Thanks....it was indeed a DLL issue. Thanks for your help..

 

[repelsteelkie]

Hi indoaryaan

I am experiencing the same problem, which dll's are missing? So far I added U2DDISK.DLL, U2FXLS.DLL, CRPE32.DLL but have experienced no joy. Can you please assist?

 

[indoaryaan]

Hello repelsteelkie,

Try using all DLL's in U2D*.DLL and U2F*.DLL.
U2D*.DLL determine the esport destination.
U2F*.DLL determine the export formats.
Guess you can find the DLL's on another machine where this button is working.
Let me know if this works.

Regards,
Indoaryaan.

 

[BigDogIV]

I am having the same problem on CR 8.5. The export button is visible, but when pressed, nothing happens. All DLL's are present, as far as I can tell?

Any other ideas?

 

[BigDogIV]

I am accessing the report from RDC. Through the print engine, everything works fine...

 

[indoaryaan]

BigDogIV,

Crystal reports may not be able to read your U2D*.DLL and U2F*.DLL. Make sure they are in System32 dir or in System dir. As a last resort i would remove the exicsting runtime files and load them again.....

pls let me know if you can get them to work.

regards,
indoaryaan.