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Explorer.exe error while renaming/deleting folders

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thefriar

Technical User
Jan 2, 2001
4
US
I'm working in Win98, and recently got this IPF error. I am completely unable to rename or delete any folder anywhere on my hard drive. According to Dr. Watson:

&quot;<unknown> performed an invalid memory access.

Module Name: <unknown>

Application Name: Explorer.exe
Description: Windows Explorer
Version: 4.72.3110.1
Product: Microsoft(R) Windows NT(R) Operating System
Manufacturer: Microsoft Corporation&quot;

The one thing that stands out is that I noticed this error immediately after installing a new scanner (CanoScan N650U), and after a complete reinstall of Win98, this scanner was one of my first installs, and I have the problem again.

Also, right before I reinstalled Win98, this error disappeared, and I was able to edit folders at will. I had uninstalled a great deal of sofware in the meantime, but the problem didn't immediately clear up after any of them - even after reboot.

Thanks,
Mike
 
OK, change in question. I found one stray application that didn't get uninstalled with the rest of what came with the scanner - OmniPage by Caere. Once I uninstalled that, my problem disappeared. So now I'd like to know - what is it about this app that would cause problems with Explorer? Is this something anyone has heard of and knows how to fix (other than not installing the software, which is obviously what I'll do until I find an answer)?

Thanks,
Mike
 
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