Explorer error on startup help

[KevinCO]

Hi, thanks for reading my post. When I boot up my computer, I get an error message:

Explorer caused an invalid page fault in module IXFRARED.DLL...

When I close the warning, the monitor goes blank with just the background viewable, no icons or anything else. I then click alt-ctr-delete to shut down. Anyone know how I can fix this? I can still use the computer, but I have to keep the error window open. Thank you for your help

 

[ski]

Is IXFRARED.DLL spelled correctly?
There is nothing on Google for it.

 

[TekTippy4U]

You mean INFRARED.DLL right?
Boot into Safe Mode and go into Device Manager by Control Panel >> System Properrties (if you have the My Computer Icon on Desktop, you can right click on the Icon and choose properties to enter System props.)

Find any yellow or red "!" or "?" ....go into it's properties and jot down all info and post back....Remove the Device(s) and reboot into Safe Mode and Run Scandisk.

If you have Infrared USB devices....unplug them

search through these ms articles to look for a match to one of your devices and pertaining to your prob

http://support.microsoft.com/search...LL&QuerySource=gsfxSearch_Query&srchExtraQry=

TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
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