Exploit Byte Verify Trojan 1

[Nonnie]

My friend has a brand new Dell Dimension 4600 running XP home edition and it has become infected.
I spend several hours yesterday running two different anti virus programs, a trojan scanner and three different spyware programs. Even after everything is cleaned, the antivirus finds the same four trojan files on start up every time. It pops up and says they were found and deleted. Obviously they aren't deleted or they wouldn't keep coming up. How do I get rid of this for good???

 

[carrr]

Turn off system restore before deletion:

http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

Without doing so, you're only allowing things to repopulate on reboot.

"'Tis an ill wind that blows no minds." - Malaclypse the Younger

 

[kaht]

Thanks for that info, I'd never known about that before. I've had the same problem before, which usually ended up in me reformatting my machine (which is a good idea every few months anyway)

-kaht

 

[Nonnie]

Okay I cleared the Java cache, cleared the internet files, cleaned out the system restore files. That didn't do it. I had turned off System Restore earlier on while trying to remove it.

So then I went to Safe mode, ran the AV again, then redid the above, ran two spyware programs and its gone!

Thanks for your help!