Hi,
The hosting service I use has been displaying an expired certificate since December 2 when someone tries to use the checkout, and also when I try to login to my account. I have contacted them twice about this, but nothing is being done.
How much of a security threat is it that the certificate has expired? I know that the customer service aspect is unacceptable and I would change to a different host immediately if not for the e-commerce setup being used on their server. (It would be quite a lot of work to change to different e-commerce solution on a different host.)
My primary concern is the security of my customers' data, and also the loss of sales that I'm sure this has caused. Does this mean that the data is no longer secure?
Thanks for any suggestions/advice anyone can offer.
The hosting service I use has been displaying an expired certificate since December 2 when someone tries to use the checkout, and also when I try to login to my account. I have contacted them twice about this, but nothing is being done.
How much of a security threat is it that the certificate has expired? I know that the customer service aspect is unacceptable and I would change to a different host immediately if not for the e-commerce setup being used on their server. (It would be quite a lot of work to change to different e-commerce solution on a different host.)
My primary concern is the security of my customers' data, and also the loss of sales that I'm sure this has caused. Does this mean that the data is no longer secure?
Thanks for any suggestions/advice anyone can offer.